Attachment II
SAFETY RECALL 89S641989 Thunderbird and Cougar Rear Suspension Knuckles
LABOR ALLOWANCES
Inspect both sides for stamped 6-59 code
0.3 Hrs. - Insert in Box "A" on Form 1864
Install One Rear Knuckle (Includes Inspection)
2.1 Hrs. - Insert in Box "B" on Form 1864
Install Two Rear Knuckles (Includes Inspection)
3.2 Hrs. - Insert in Box "B" on Form 1864
Administrative Allowance............... 0.1 Hrs.
NOTE: Add 0.1 hour Administrative Allowance to the total repair time.
FIES 1863 CLAIM FORM (LOANER CAR RENTAL)
Prepare Form 1863 per FIES Warranty Claim Preparation Manual.
After the basic claim has been filled out, follow the special instructions below:
1. Enter C-99 in the Program Code.
2. Enter 89S64 as the causal part in the Basic Part Number Column.
3. Enter "OB" as the Condition Code.
4. Enter the number of days the vehicle was rented in the Labor Operation Column.
If a vehicle was rented for two days, enter the word "Rent" plus the number of days, "2".
Example, RENT2 in the Labor Operation Column.
5. Enter the cost of renting the vehicle in the Amount Column.
(Example: Rental cost for 2 days x $30.00 per day = $60.00)
Enter $60.00 in the Amount Column.
NOTE: Try to stay within a guideline of $30.00 per day. The receipt for the rental must be kept in the dealership for one year from the date of company notification of payment.
PARTS REQUIREMENTS RECALL 89S64
Removed parts (knuckles and hub nuts) must be tagged and held for Field Service Engineer inspection. The tag must contain the vehicle identification number and Form 1864 number. The Form 1864 must be signed by the Field Service Engineer prior to submission for payment.
Parts will not be direct shipped for this recall. Do not order recall parts from FPSD International Distribution Operations (formerly known as Windsor Export Supply). Order all requirements directly from Wixom using the mailing address on page No. 1 of this Bulletin. For more urgent handling, use cable address "RECALLS - FORDEX, WIXOM, MICHIGAN". For locations having telex facilities, our telex Ford private line code is FED and commercial telex code is 669777 answerback Ford FIES WIX. Our telephone number in Wixom, Michigan, is area code (313) 344-5641 and Rapifax number is (313) 344-5647. Please give the part number, description, quantity and recall number when ordering.
PART CUSTOMS
NUMBER DESCRIPTION CLASS VALUE
E9SZ-5A968-A KNUCKLE ASSY CG $85.80
DRUM BRAKE (RH)
E9SZ-5A969-A KNUCKLE ASSY CG $82.00
DRUM BRAKE (LH)
E9SZ-5A968-B KNUCKLE ASSY CG $92.00
DISC BRAKE (RH)
E9SZ-5A969-B KNUCKLE ASSY CG $94.00
DISC BRAKE (LH)
E9SZ-4B477-A RETAINER ASSY CG $ 2.66
(REAR AXLE) (Based on
$5.31 pkg/2)
REMINDER
Order parts only after verifying need by actual vehicle inspection.