Owner Letter
Mail DateSerial Number: XXXXXXXXX C 95828
J. Sample
123 Main Street
Anywhere, Prov.
ANA NAN
This notice is sent to you under the requirements of the Motor Vehicle Safety Act of Canada.
Ford Motor Company of Canada, Limited (Ford) is conducting a safety recall of certain 1989-90 Model Year Escort, 1989-91 Model Year Mustang, 1990-91 Model Year Thunderbird and Cougar, 1988-89 Model Year Crown Victoria and Grand Marquis, 1989 Model Year Lincoln Town Car, 1989-91 Model Year Aerostar, and 1990 Model Year Bronco and F-Series light trucks. Our records show you own the vehicle with the serial number shown above your name and address.
Description:
On some of the affected vehicles, a short circuit could develop in the ignition switch that could lead to overheating, smoke, and possibly fire in the steering column area of your vehicle. The condition may occur while the vehicle is in use or unattended.
Repairs:
At no charge to you, your Ford or Lincoln-Mercury dealer will replace the ignition switch with a revised design switch. Dealers currently have instructions and parts ordering information.
The dealer will also check the wiring in the upper steering column area and will inspect for the installation of any aftermarket electrical accessories. If an improper installation is noted that is not part of this recall, you will be advised to have it corrected.
How Long Will It Take?
The time needed for this service is less than one hour. However, due to service scheduling times, your dealer may need your vehicle for one full working day.
Call Your Dealer:
Call your dealer promptly. Ask for a service date for Safety Recall 95S28. Also ask your dealer to check the OASIS system for any other service actions that are open on your vehicle. If your dealer does not have the parts in stock, they can be ordered before scheduling your service date. Parts would be expected to arrive within a week.
When you bring your vehicle in, show the dealer this letter. If you misplace this letter, your dealer will still do the work, free of charge.
Changed Your Name, Address, or Sold the Vehicle?
If you have changed your name or address, or have sold the vehicle, please complete the enclosed prepaid postcard. Sign and date it, and mail the card to Ford.
If you have leased this vehicle to another person or organization, please immediately notify the lessee of this recall.
Contact the Ford "Customer Assistance Center" at the address identified in the letterhead of this letter if any further help is needed. Please identify your vehicle's serial number in any correspondence.
We regret the inconvenience this service may cause you. We want you to have the work done for your safety and satisfaction with your Ford-built vehicle.