Operation CHARM: Car repair manuals for everyone.

Campaign - Brake Rotor/Pad Replacement: Overview


90ford47
TO: All Ford and Lincoln-Mercury Dealers October, 1990

SUBJECT: Owner Notification M71 - Front Disc Brakes Additional Coverage

IN CARES/OASIS - NO
LISTINGS - NO
PROGRAM COVERAGE - 24 MONTHS/24,000 MILES OR THROUGH MAY 31, 1991,

WHICHEVER PROVIDES GREATER COVERAGE.
REFUND PROVISIONS - YES

AFFECTED VEHICLES All 1989 and 1990 Thunderbird and Cougar cars

are involved in this program.

REASONS FOR The front brake rotors on some of these cars
THIS PROGRAM may not be wearing evenly. This condition

may cause the car to vibrate and the steering wheel to shake during brake applications.
PROGRAM Owners of affected cars will be notified that a
PROVISIONS no-charge service program is available if their
AND LIMITATIONS cars should experience the described condition.

This service will be available for 24 months/ 24,000 miles or through May 31, 1991, whichever provides greater coverage.

REFUNDS

When all or a portion of the repair covered by

the program is paid by the owner and/or the dealer prior to the release of the program, both the owner and/or dealer are eligible for a refund.

SERVICE Cars returned for service under this program
ACTION

will have front brake rotors and shoe and

lining assemblies replaced.

ATTACHMENTS Attachment I

- Administrative Information
- Refund Codes

Attachment II
- Labor Allowances
- Parts Ordering Information

Attachment III
- Teclinical Information