Dealer Letter
August, 1992To:
Selected NAAO Export Sales North American Ford Product Dealers
All NAAO Export Sales District Offices
All Affiliated Ford Motor Companies - Service Managers
Subject:
Emissions Recall 91E16 - Emissions Control System Modifications on Certain 1988 (49-States Only), 1989 and 1990-Model 50-States 3.8L Engine Equipped Taurus, Sable and Continental Cars
Enclosed are copies of FPSD's Emissions Recall 91E16 Bulletin applicable to the subject North American Ford-built vehicles. A sample copy of NAAO Export Sales' owner notification letter is included. If your dealership/location is involved, the applicable VIN listing is included. If not, use the Bulletin as information only.
Please note that some details in the enclosed Bulletins such as parts ordering and claim submission procedures are applicable to U.S. dealers only. Therefore, please observe the following administrative procedures:
1. Parts Order
Order the parts directly from FPSD-IDO, Windsor, Canada, using conventional parts ordering procedures. Parts will be reimbursed by submission of recall claim Form(s) 1864.
2. Reimbursement
Only the Form 1864 will be accepted for reimbursement under this Recall. Upon completion of the required service, the Form 1864 must be completely filled out and signed by authorized dealer personnel. Dealers having Direct Warranty Entry (DWE) are to use that method of claims submission.
PLEASE ENSURE THAT COPIES OF THIS RECALL ANNOUNCEMENT ARE ROUTED TO YOUR PARTS AND SERVICE PERSONNEL.
Serial Number:
91E16
Ford Motor Company is voluntarily recalling certain 1988, 1989 and 1990-model Taurus, Sable and Continental passenger cars equipped with 3.8L engines (Emissions Recall 91E16). Your car may be releasing air pollutants which exceed U.S. Federal standards.
What the Dealer Will Do
At no cost to you, your dealer will modify the evaporative emission control system on your car your car according to the instructions provided by Ford.
This service should have little or no effect on your car except to reduce air pollutants.
If you do not have this service done,
^ Your emissions warranty may be reduced,
^ Your car may not pass the emissions or smog tests that may be required in your area.
Call Your Dealer
Call your dealer without delay. Ask for an appointment and ask if parts are in stock. If your dealer does not have the parts, they can be ordered before scheduling your service date.
When you bring your car in, give the dealer the enclosed form. If you misplace the form, your dealer will still do the work, free of charge.
Changed Address or Sold the Car?
If you have, please fill out Section 1 of the prepaid postcard and mail to us.
If the dealer does not make the repair promptly and without charge, please fill out Section 3 of the prepaid postcard and mail it to us.
We regret any inconvenience this recall may cause you. We are doing this so you will be satisfied with your Ford-built car. In order to ensure your full protection under emission warranty provisions, it is recommended that you have your car serviced as soon as possible. Failure to do so could be determined as lack of proper maintenance of your car.