Owner Letter

Mr. John Sample
123 Main Street
Federal, USA 12345

Ford Motor Company is voluntarily recalling certain 1988, 1989 and 1990-model Taurus, Sable and Continental passenger cars equipped with 3.8L engines (Emissions Recall 91E16). Your car may be releasing air pollutants which exceed Federal standards.

What the Dealer Will Do
At no cost to you, your dealer will modify the evaporative emissions control system on your car according to the instructions provided by Ford.

This service should have little or no effect on your car except to reduce air pollutants.

If you do not have this service done,
^ Your emissions warranty may be reduced,
^ Your car may not pass emissions or smog tests that may be required in your area.

How long will it take?
The time needed to repair your car is about one hour. However, due to service scheduling times, your dealer may need your car one full working day.

Call your dealer
Call your dealer without delay. Ask for a service date and if parts are in stock.

If your dealer does not have the parts in stock, they can be ordered before scheduling your service date. Parts would be expected to arrive within a week.

When you bring your car in, present this letter to the dealer.

If you misplace this letter, your dealer will still do the work, free of charge.

Changed Address or Sold the Car?
If you have, please fill out the enclosed prepaid postcard and mail it to us.



If the dealer does not make the repair promptly and without charge, you may contact the Ford Customer Assistance Center at 300 Renaissance Center, P.O. Box 43360, Detroit, MI, 48243.

We regret any problem this recall may cause you. We are doing this so you will be satisfied with your Ford-built car. In order to ensure your full protection under emission warranty provisions it is recommended that you have your car serviced as soon as possible. Failure to do so could be determined as lack of proper maintenance of your car.