Attachment I

CARES/OASIS To determine if a vehicle is eligible, dealers having access
must utilize "CARES" (Computer Assisted Recall System) or "OASIS" (On-Line Automotive Service Information System).

PROMPTLY Affected vehicles on-the enclosed list and other eligible
CORRECT vehicles which are brought to your dealership. If no vehicle
listing is enclosed, you are not involved at this time, and this Service Recall Bulletin is for information only.

DEALER-OWNER Immediately contact any owner whose name is not on the list.
CONTACT Give owner a copy of the Owner Letter.

DISTRICT Advise district office if:
CONTACT
- an owner cannot be contacted.
- an owner does not make a service date.

FORD Discuss with your Field Service Engineer any concerns you may
CONTACT have regarding this recall.

REIMBURSEMENT Only the Form 1864 will be accepted for reimbursement under this
FORM 1864 program. Upon completion of the required service, the Form 1864 must be completely filled out and signed by authorized dealer personnel. Mail the second copy of the Form 1864 for reimbursement.

It is important that all claims be filed for all completed units so that you will be reimbursed and our records will show completion.