Dealer Letter
To:All Ford of Canada Dealers
Attention:
Dealer Principal, Service Manager, Parts Manager
Subject:
Owner Notification Program 92M78 - Extended Coverage of Daytime Running Lights Module on Certain 1989-91 Vehicles
In OASIS
NO
Listings
NO
Return Removed Parts
NO (Mutilate and Scrap).
Program Coverage
Available for 36 months or 60,000 kilometers, whichever occurs first, from original warranty start date or through July 31, 1992, whichever provides greatest coverage.
Refund Provisions
YES
NOTE:
Please read and circulate this bulletin to your Service and Parts Personnel. They should become familiar with this program and be able to respond to owner inquiries.
Vehicles Affected
^ All 1989-90-91 Thunderbird and Cougar
^ All 1990 Escort
^ All 1990-91 Taurus, Sable, Tempo, Topaz, Mustang, Econoline, Aerostar, Bronco, F-Series Light Trucks, F-Super Duty, Ranger, Bronco II, Explorer and Medium/Heavy Trucks (except LL/LTL and CL with quad rectangular headlights)
Reason For This Program
The Daytime Running Lights (DRL) control module may malfunction. A malfunctioning DRL module can result in Daytime Running Lights that dim, flicker or go off and in some instances may remain on after the ignition is turned OFF. Normal manual Lo and Hi beam headlight operation is not affected.
Service Action
Replace the Daytime Running Light (DRL) module if the customer is experiencing any of the above described symptoms.
NOTE:
Replacement of headlight bulbs or sealed beams is not covered by this program.
Refunds
If all or a portion of the repair covered by the program (DRL module replacement only - parts and labor) has been paid by the owner and/or the dealer, within program coverage provisions, both the owner and/or the dealer are eligible for a refund.
Company Contacts: (Dealer use only)
CONCERN NATURE CONTACT ACTIVITY
Technical Technical Assistance Hotline for your Region
Claiming Procedures Warranty Claims Hotline for your Region
Owner Concerns Customer Assistance Centre Hotline for your Region
General Administrative Christine Murray - Recall Administrator
^ Telephone: (416) 845-2511 Ext. 1495
^ Facsimile: (416) 845-7069
Attachments
Attachment I
^ Administrative
^ Refunds
Attachment II
^ Labor Allowance Information
^ Parts Ordering Information
Attachment III
^ Technical Instructions