Owner Letter

Serial Number: 12345678901234567 91S29 July, 1991

Mr. John Sample
123 Main Street
Anywhere, USA 12345


This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.

Ford Motor Company has determined that a defect which relates to motor vehicle safety exists in certain 1991 Thunderbird, Cougar, Crown Victoria, Grand Marquis, and Mustang cars equipped with automatic overdrive transmissions.

Safety Defect Your car may have been built with an improperly manufactured parking pawl actuating
rod assembly inside the transmission. If the part were to malfunction, it could result in
high disengagement efforts from "PARK" and/or no park engagement when the shift lever
is placed in the "PARK" position. If the driver is not aware that the park mechanism of the
transmission has not properly engaged and leaves the car unattended without setting the
parking brake, the car would be free to roll as if in neutral - creating the possibility of a
vehicle crash or personal injury.

Repairs At no cost to you, your dealer will inspect your car and, if necessary, install a new parking
pawl actuating rod assembly in the transmission. The repair will involve some disassembly
of the transmission. Although the possibility of an unattended vehicle being free to move can
be prevented by setting the parking brake, a precaution that should be followed whenever
you park, we urge you to have this recall completed promptly.

How long will The time needed to repair your car is about two hours. However, due to service scheduling times,
it take? your dealer may need your vehicle for one full working day.


Call your dealer Call your dealer without delay. Ask for a
service date and whether parts are in stock.


If your dealer does not have the parts in stock, they can be ordered before scheduling your service date. Parts would be expected to arrive in approximately one week.

When you bring your car in, give the dealer this letter.

If you misplace this letter, your dealer will still do the work, free of charge.

Changed address If you have, please fill out enclosed prepaid
or sold the postcard and mail it to us.
car?


If the dealer doesn't make the repair promptly and without charge, you should contact the Ford Parts and Service Division Office whose address is shown in your Owner Guide booklet. You also may send a complaint to the Administrator, National Highway Traffic Safety Administration, 400 Seventh Street, SW, Washington, DC 20590 or call the toll free Auto Safety Hotline 800-424-9393 (Washington DC area residents may call 366-0123).

We regret the inconvenience this service may cause you, but we want you to have the work done for your safety and satisfaction with your Ford-built car.