Owner Letter
November, 1990Serial Number: 90S15
This notice is sent to you in accordance with the requirements of the U.S. National Traffic and Motor Vehicle Safety Act.
Ford Motor Company has determined that a defect which relates to motor vehicle safety exists in certain 1990/91 Crown Victoria, Grand Marquis, Taurus, Sable, Tempo, Topaz and Continental cars.
(CARS WILL BE IDENTIFIED SPECIFICALLY IN MAILED LETTERS)
SAFETY DEFECT The driver's side supplemental air bag may not
inflate properly when activated during a crash or collision.
PROBLEM The combustion gas which inflates the air bag may
not flow into the bag as intended. Should this occur, the air bag may not inflate properly to restrain the driver.
The gas could also flow into the passenger compartment and present the possiblity of burn injury to vehicle occupants.
PLEASE NOTE Even though your car is equipped with a sup-
plemental air bag, Ford urges you to always use
the seat/shoulder belt for proper protection in
the event of a collision.
REPAIRS At no cost to you, your dealer will inspect and if
necessary replace the air bag in your car.
RENTAL CAR If the air bag must be replaced, your dealer
ALLOWANCE will provide you with a free (except for fuel)
rental car until your car is ready.
CALL YOUR DEALER Call your dealer without delay. Ask for a service
date. When you bring your car in, give the dealer the enclosed form. If you misplace the form, your dealer will still do the work, free of charge.
CHANGED ADDRESS If you have, please fill out Section 1 of the
OR SOLD THE CAR? enclosed prepaid postcard and mail it to us.
If the dealer does not make the repair promptly and without charge, please fill out Section 3 of the enclosed prepaid postcard and mail it to us. You also may send a complaint to the Administrator, National Highway Traffic Safety Administration, 400 Seventh Street, SW, Washington, DC 20590 or call the toll free Auto Safety Hotline 800-424-9393.
We regret the inconvenience this service may cause you, but we want you to have the work done for your safety and satisfaction with your Ford-built car.