Attachment I - Administrative Information

ATTACHMENT I

OASIS
YOU MUST USE OASIS TO DETERMINE IF A VEHICLE IS ELIGIBLE FOR THIS RECALL.

PLEASE NOTE
CORRECT ALL VEHICLES IN STOCK IN THE AFFECTED STATES BEFORE DELIVERY. FEDERAL LAW REQUIRES DEALERS TO COMPLETE ANY OUTSTANDING SAFETY RECALL SERVICE BEFORE A NEW VEHICLE IS DELIVERED TO THE BUYER OR LESSEE. VIOLATION OF THIS REQUIREMENT BY A DEALER COULD RESULT IN A CIVIL PENALTY OF UP TO $1,000 PER VEHICLE.

PROMPTLY CORRECT
Affected vehicles on the enclosed list.

Other eligible vehicles which are brought to your dealership.

DEALER-OWNER CONTACT
Immediately contact any owner whose name is not on the list. Give owner a copy of the Owner Letter.

DISTRICT CONTACT
Advise district office if:
- an owner cannot be contacted.
- an owner does not make a service date.

FPSD CONTACT
Talk with your FPSD Service Zone Manager about all matters.

FORM 1863/64
Submit 1864 claims using DWE for all completed vehicles. You may use your original 1863 for your record file copy.

WARRANTY AND POLICY MANUAL
See Section 6.3 pages 5 through 8 of your Warranty and Policy Manual for claims preparation.

(REFUNDS, USE "CUSTOMER CONCERN CODE" X99 FOR SAFETY RECALLS)