Attachment I - Administrative Information

OASIS
YOU MUST USE OASIS TO DETERMINE IF A VEHICLE IS ELIGIBLE FOR THIS PROGRAM.

PLEASE NOTE
CORRECT ALL VEHICLES IN STOCK BEFORE DELIVERY

PROMPTLY CORRECT
^ Affected vehicles on the enclosed list.

^ other eligible vehicles which are brought to your dealership.

DEALER-OWNER CONTACT
Immediately contact any owner whose name is not on the list. Give owner a copy of the Owner Letter. Arrange with the owner for a service date.

FPSD CONTACT
Talk with your FPSD Service Zone Manager about program concerns.

FORM 1863
Enter 1863 claims using Direct Warranty Entry System

See Warranty and Policy Manual:

^ Section 5.5 -1/Section 6.1 - 24 (Owner Notification Programs)

OWNER REFUNDS
See Warranty and Policy Manual

^ Section 6.1 - pages 25 through 26 (Owner Refund)

For owner-paid repairs made before date of Owner Letter:

- submit on rate Form 1863 as shown below:

Program Code Box -92BO9
Causal Basic Part Number -10344
Condition Code -79
Labor Operation and amount (1st line) -REFUND
Labor Operation (2nd line) -ALLOW
Administrative Allowance -0.2 Hrs.
Customer Concern Code -N99