Remote Keyless Entry System - Service Highlights
Article No.93-24-12
REMOTE KEYLESS ENTRY SYSTEM - 1992-1994 SERVICE INFORMATION HIGHLIGHTS - FACTORY AND DEALERSHIP INSTALLED UNITS
FORD:
1992-94 CROWN VICTORIA, PROBE, TAURUS, THUNDERBIRD
LINCOLN-MERCURY:
1992-94 CONTINENTAL, COUGAR, GRAND MARQUIS, SABLE, TOWN CAR
1993-94 MARK VIII
LIGHT TRUCK:
1991-94 EXPLORER
1992-94 ECONOLINE
ISSUE:
This TSB article highlights and clarifies Remote Keyless Entry (RKE) system information about factory and dealership installed components. The following items are covered in this article:
^ Locations Of RKE Programming Connectors
^ Ordering Additional RKE Transmitters
^ RKE Transmitter Battery Replacement
^ RKE Personality Feature
^ Obtaining Factory Installed Replacement Transmitters With Personality Feature
^ Reprogramming RKE Transmitters
^ Factory Versus Dealer Installed RKE Systems
^ Warranty Procedures
^ Hotline Help
ACTION:
Review the following information to become more familiar with the various features, operation and service of the Ford Remote Keyless Entry System.
LOCATIONS OF RKE PROGRAMMING CONNECTORS
Some questions have been received concerning the location of the program connector for the RKE systems on Taurus and Sable Wagons, Thunderbird and Explorer. The EVTM and Service Manual incorrectly identify the location of these connectors.
^ Taurus/Sable Sedan - The program connector is located on the left hand side (driver's side) of the trunk on the support frame, behind the interior body trim, next to the inertia switch.
^ Taurus/Sable Wagon - The program connector is located on the rear left hand side (driver's side) of the cargo area (near wheel well), behind the interior body trim (spare tire cover). The connector is taped to the wire assembly about 6" to 8" (152 to 203 mm) from the RKE module. Removal of the module may facilitate in accessing the connector.
^ Thunderbird/Cougar - The program connector is located on the rear left hand side (driver's side) of the trunk (near wheel well), behind the interior body trim. The connector is attached to the plastic relay tray that also houses the RKE module. The connector can be accessed without removing the plastic relay tray.
^ Explorer - The program connector is located on the rear left hand side (driver's side) of the cargo area (near wheel well), behind the interior body trim. The connector is taped to the wire assembly about 6" to 8" (152 to 203 mm) from the RKE module. Removal of the module may facilitate in accessing the connector.
ORDERING ADDITIONAL RKE TRANSMITTERS
When any additional transmitter(s) are purchased for a vehicle, the cost of the transmitter(s) and any costs associated with programming the transmitters to the vehicle are not warranty chargeable.
The RKE Transmitter Chart lists the part numbers of all factory-installed RKE transmitters and the number of transmitters. Refer to this chart for the correct part number. Please note that transmitters are handled through normal stock orders, not via special order programs.
RKE TRANSMITTER BATTERY REPLACEMENT
In 1993 a change was made to the Remote Transmitter for the RKE system. The battery contacts have been reengineered. It is important that you are able to identify the differences for battery removal and replacement. The following outlines the procedure for both types of transmitters and how to identify them.
The differences in the two (2) are shown in Figures 1 and 2. To remove the battery, determine what type of transmitter you have and refer to the following appropriate procedure.
"SWING ARM" CONTACTS - (Figure 1)
1. Snap apart the transmitter case by twisting a coin between the edges of the front and rear halves.
2. Carefully swing the contacts off the batteries and remove the discharged batteries.
3. Install the new batteries.
NOTE:
BATTERIES MUST BE INSTALLED WITH THE POSITIVE SIDE TOWARD THE BOTTOM OF THE TRANSMITTER CASE.
4. Swing the contacts over the top of the batteries.
5. Snap the two halves of the transmitter case back together.
"CIRCUIT BOARD" CONTACTS - (Figure 2)
1. Snap apart the transmitter case by twisting a coin between the edges of the front and rear halves.
2. Remove the discharged batteries.
3. Install the new batteries.
NOTE:
BATTERIES MUST BE INSTALLED WITH THE POSITIVE SIDE TOWARD THE BOTTOM OF THE TRANSMITTER CASE.
4. Snap the two halves of the transmitter case back together.
Replacement batteries for the Remote Transmitters are not available through FCSD, but can be obtained at most local stores that sell photo, calculator and/or watch batteries. The transmitters use a battery industry standard No. 2016 - 3 volt. The alternative battery manufactured sources are Duracell # CR2016; Radio Shack # CR2016H or # BR2016H; and Sony # CR2016.
RKE PERSONALITY FEATURE
Recently, questions have been raised about the operation of the RKE system and the Personality Module (Memory Seat Feature) operation. The following information will assist technicians and customers in understanding these features.
This information is in the 1993 2nd printing Owner Guide and is also located in the Service Manuals. Please instruct customers on the proper operation of these systems and direct them to the Owner Guide for further information.
Memory Seat Feature
^ Vehicles with RKE and Memory Seat allow the RKE to control the Programmed Memory Seat. Pressing the transmitter "unlock" button unlocks the driver's door and adjusts the seat position to the preprogrammed position for that specific transmitter.
^ The RKE system handles up to four (4) transmitters (of which only three memory seat positions can be set).
^ The two factory supplied transmitters are numbered on the back to identify the transmitters ("Transmitter 1" and "Transmitter 2"), Figure 7. The transmitter number corresponds to the memory seat position (i.e. transmitter 1 is for seat position 1, transmitter 2 is for seat position 2, and a third transmitter can be used for seat position 3).
^ When setting the seat position, be sure that the memory seat position number is programmed to the corresponding transmitter number.
NOTE:
IF TRANSMITTERS MUST BE REPROGRAMMED, THE FIRST TRANSMITTERS REPROGRAMMED WILL BECOME # 1, THE SECOND PROGRAMMED WILL BECOME # 2, ETC., REGARDLESS OF THE NUMBER ON THE BACK OF THE TRANSMITTER.
DISABLING THE FEATURE
You may Toggle off (disable) the Personality Feature for the Memory Seat Function using the Keyless numerical pad. To deactivate the Memory Seat feature, proceed as follows:
1. Enter your permanent five digit entry code (NOT the user code you have programmed).
2. Within 5 seconds, press and hold 7/8.
3. Within 5 more seconds, press and release 5/6.
4. Release 7/8.
5. To reactivate, repeat the instructions.
LOSS OF MEMORY SEAT SETTING
Loss of system power to the Memory Seat module will erase the Memory Seat information. Once power is re-established, the module sets the memory seat program to the current seat position (at the time of power up) for all three memory selections.
OBTAINING FACTORY INSTALLED REPLACEMENT TRANSMITTERS (WITH PERSONALITY FEATURE)
Replacement transmitters (also used as additional transmitters) with personality features come with the # 1 and # 2 identified on the back (F40Y-15K601-A and F40Y-15K601-B, respectively). Transmitters with personality feature cannot be ordered with # 3 and # 4 on the back of the transmitter (or as a generic "no number" unit).
REPROGRAMMING RKE TRANSMITTERS
When reprogramming the RKE system with two or more transmitters, follow the Service Manual procedures as outlined. However, when reprogramming you must program all transmitters at the same time. You cannot reprogram a single transmitter on a multiple transmitter system.
FACTORY VERSUS DEALER INSTALLED RKE SYSTEMS
Ford factory installed systems are designed specifically for the vehicle that they are installed into, Figure 3. FCSD supplies a dealer installed RKE system that can be installed on all Ford and Lincoln/Mercury vehicles, Figures 4, 5, 6. This system is maintained by FCSD. Warranty data and material should be directed to the proper area when repairs warrant replacement.
NOTE:
PLEASE BE SURE TO FOLLOW THE PROPER WARRANTY PROCEDURES FOR THE TYPE OF RKE SYSTEM YOU ARE WORKING ON.
WARRANTY PROCEDURES - DEALER INSTALLED RKE SYSTEM
All Ford Security and Keyless Entry Systems are warranted for 12 months or 12,000 miles (or the remainder of the new vehicle warranty), against defects in material and/or workmanship. Claims for new product to replace defective parts are made as follows:
The dealer representative must call the Ford VSS Dealer Service Department at 1-800-FORD-KEY (1-800-367-3539).
NOTE:
SERVICE PARTS MAY BE STOCKED AT THE DEALERSHIP. HOWEVER, REPLENISHMENT OF SERVICE STOCK CAN ONLY BE ACCOMPLISHED BY CONTACTING THE FORD VEHICLE SECURITY SYSTEM DEALER SERVICE DEPARTMENT FOR AN APPROPRIATE PARTS CLAIM.
1. Identify the defective component (not the entire kit).
2. The dealer will receive a warranty claim number for defective component.
3. A part number will be sent to the Dealer within 24 hours.
4. The dealer will tag defective part with warranty claim number and hold the part for pick-up by the manufacturer's representative.
5. A Ford Remote System representative will pick up the defective part within 30 days. The dealer may scrap the part if not picked up in 30 days.
6. Claims should be made on form 1863 for LABOR ONLY.
HOTLINE HELP
When requesting help on an RKE system, verify the system being serviced and call the appropriate Hotline number as listed below:
Factory Installed RKE Systems: 1-800-461-6945
Ford Dealer-Installed RKE Systems: 1-800-FORD KEY
Parts Block
OTHER APPLICABLE ARTICLES: NONE
SUPERSEDES: 93-4-3
WARRANTY STATUS: INFORMATION ONLY
OASIS CODES: 108000, 112000, 205000