Owner Letter

Serial Number: 12345678901234567 94B55 Date Here

Mr. John
Sample 123 Main Street
Anywhere, USA 12345

Ford Motor Company is providing a no-charge Service Program, Number 94B55, to owners of certain 1991-1994 Escort and Tracer cars.

REASON FOR THIS PROGRAM

We wish to install a fused jumper harness in the fuel pump electrical circuit of your car. The fused jumper harness is designed to prevent erratic instrument gauge readings, engine stalling and extensive wiring damage due to a possible fuel pump/sender wiring harness electrical short circuit. Should a short circuit occur after the jumper is installed, the harness fuse will open preventing a stalled vehicle and damage to the wiring.

NO CHARGE SERVICE

At no charge to you, your dealer will install a fused jumper harness within the fuel pump/sender electrical circuit of your car.

HOW LONG WILL IT TAKE?

The time needed for this service is about one half hour. However, due to service scheduling times, your dealer may need your car for one full working day.

CALL YOUR DEALER

Ask for a service date and if parts are in stock.

If your dealer does not have the parts in stock, they can be ordered before scheduling your service date. Parts would be expected to arrive within a week.

When you bring your car in, show the dealer this letter.

If you misplace this letter, your dealer will still do the work, free of charge.

REFUNDS

If you paid to have this service done before the date of this letter, Ford is offering a full refund. For the refund, please give your paid original receipt to your car dealer.

CHANGED ADDRESS OR SOLD THE CAR?

Please fill out the enclosed prepaid postcard and mail it to us if you have changed your address or sold the car.

We are taking this action as part of our ongoing efforts to maintain owner confidence in our products. We hope this program will confirm your continued satisfaction in your Ford built car.