Attachment I
Additional Coverage on Affected Vehicles to 7 Years or 100,000 Miles, Whichever Occurs First, From The Original Warranty Start Date -OR- Through November 1, 2000 or 100,000 Miles, Whichever Occurs First, Regardless of Time in Service. Coverage is Automatically Transferred to Subsequent Owners.OASIS
You must use OASIS to determine if a vehicle is eligible for this program.
PROMPTLY CORRECT
Promptly correct all eligible vehicles that are brought to your dealership which exhibit the following conditions:
^ Persistent and worsening overheating engine conditions
^ Heavy white smoke from the tailpipe
^ Flashing "Low Coolant" sensor light, even after coolant is refilled
^ Constant loss of coolant
OWNER REFUNDS
See ACESII Manual, Section 3 for submission procedures.
For eligible owner-paid repairs made before date of the Owner Letter, enter claims using DWE:
Program Code - 00M10
Misc. Expense - REFUND
Misc. Expense - ADMIN.
Misc. Expense - 0.2 Hr.
Refer to ACESII Manual for refund information.
RENTAL CARS
Ford Motor Company will pay for a loaner or rental vehicle if a covered vehicle requires related damage engine repairs due to a head gasket leak (up to a maximum of 5 days).
Rental vehicles are not approved for vehicles that are at the dealer for a head gasket replacement only.
If the rental period will exceed 5 days, contact the Recall Hotline at 1-800-325-5621.
^ Fuel will be at the owner's expense.
^ Follow ESP dollar amounts for rental vehicles.
To file for rental reimbursement enter the work "LOANER" plus the number of days the vehicle was used, in the Miscellaneous Expense area.