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Campaign - Door Hinge Bolt Replacement

TO: FORD AND LINCOLN-MERCURY DEALERS APRIL 5, 1995

SUBJECT:
This bulletin announces an immediate delivery hold and owner notification program 95B66 affecting certain 1995 model year Taurus and Sable cars produced from 3/24/95 through 3/29/95 at the Chicago assembly plant. There are an additional 30 vehicles built at Atlanta on 3/8/95 and 31 vehicles built at Chicago on 3/14/95 included in this action. These vehicles may have been built with lower door hinges containing bolts which may fracture. The upper hinge is not affected by this condition. Broken lower hinge bolts could result in doors which may be difficult to close.

Do NOT deliver any of the affected vehicles until they have been corrected.

TECHNICAL INSTRUCTIONS:

Using hand tools only, replace the two bolts which join the two halves of each lower hinge (If power tools are used to remove the old bolts, the bolt head could break).

NOTE:
Remove and replace one bolt at a time.

Torque the new bolts to 30 +/- 4.5 NM.
Discard the removed bolts.
The vehicle may be released from the delivery hold after all eight suspect bolts have been replaced.

LABOR ALLOWANCES HOURS LABOR OPERATION

Install new hinge bolts 0.4 hrs. B66B

CLAIMS PREPARATION FOR DEALERS NOT ON ACES II:

- Use FORM 1863. enter using DWE.

- Use claim information shown:

- Program Code 95B66
- Causal Basic Part Number 722008
- Condition Code 58
- Labor Operation B66B
- Customer Concern Code N99

CLAIMS PREPARATION FOR DEALERS ON ACES II:

- Enter Using DWE

- Use code information shown below:

- Program Code 95B66

- Labor Operation B66B

See Sections 5 and 6 of the ACES II manual for detailed instructions.

PARTS INFORMATION:

Order Part Number N808639-S100B (package of eight bolts - one package required per vehicle). Dealer net $1.83 per package of eight.

QUESTIONS?

Claims Questions 1-800-423-8851 (WARRANTY ASSISTANCE TEAM)
Technical Questions 1-800-826-4694 (TECHNICAL HOTLINE)
Other Recall Questions 1-800-325-5621 (RENKIM)