Attachment II - Labor and Parts Information

Labor Allowances
Submit using DWE.

OPERATION DESCRIPTION HOURS LABOR OPERATION

Inspect Latch For Suspect Date Codes 0.2 Hrs. 96S38A

Replace Latch Assembly (Includes Inspect Above): 0.6 Hrs. 96S38B
Crown Victoria Grand Marquis, Explorer and Aerostar

Replace Latch Assembly (Includes Inspect Above): 0.7 Hrs. 96S38C
Thunderbird/Cougar

Replace Latch Assembly (Includes Inspect Above): 1.0 Hrs. 96S38D
Lincoln Town Car

Administrative Allowance 0.1 Hrs. Misc. Expense
Code "ADMIN"

NOTE:
Add the Administrative Allowance to the total repair time.

Parts Requirements
Parts must be ordered by calling 1-800-325-5621. Give the operator the following information:

^ VIN number for an affected vehicle
^ Recall 96S38
^ Vehicle Owner's name and address
^ Dealer P & A Code
^ Caller's name and phone number

PART NUMBER KIT CODE DEALER QUANTITY PRICE
DESCRIPTION

F4SZ-6321813-BA (For Lincoln Town Car/Thunderbird AA Kit-Latch 1.00 *
/Cougar)

F67Z-7821813-BA (For Explorer) BB Kit-Latch 1.00 *

F5AZ-5421813-BD (For Crown Victoria/Grand Marquis) CC Kit-Latch 1.00 *

F49Z-11219A65-BA (For Aerostar) DD Kit-Latch 1.00 *

NOTE:
All of the above latch kits contain 1-latch, 1-rivet, 1-screw and 2-screw/washer assemblies.

Dealer Price
For latest prices, check or call your:

^ Order Processing Center
^ DOES II
^ Updated Price Book

Excess Stock Return
Excess stock returned for credit must have been purchased from Ford Customer Service Division in accordance with Policy Procedure Bulletin 4000.