Power Windows - Stick/Do Not Operate
Article No.00-26-3
12/25/00
POWER WINDOWS - POWER WINDOWS MAY NOT OPERATE OR STICK TO WEATHERSTRIP
FORD:
1996-2001 TAURUS
MERCURY:
1996-2001 SABLE
This article is being republished in its entirety to update the model years affected and to update the Service Procedure.
ISSUE
Some vehicles may exhibit a power window that will not operate downward because it's stuck/bound to the weatherstrip header. This may be due to infrequent use and environmental contaminants on the weatherstrip seal.
ACTION
Check window motor operation and lubricate the weatherstrip. Refer to the following Service Procedure for details.
SERVICE PROCEDURE
1. With engine running, verify the power window operation by holding the power window switch in the down position for approximately 5 seconds. If window operates, proceed to Step 8. If window does not operate, proceed to Step 2.
2. Remove door trim panel.
3. Remove window motor from regulator and hook up a Digital Volt-Ohm Meter (DVOM) to measure DC volts at window motor connector.
4. With engine running, depress window switch (including driver master switch) and verify a minimum of 12V at motor connector. If voltage is OK, proceed to Step 5. If under 12 volts, investigate switch or other source of resistance.
5. Reconnect electrical connectors and function window motor.
6. If motor functions, reinstall motor. If motor exhibits lock-up, replace motor.
7. Pry the weatherstrip seal from the door glass along the header.
8. Lower the window and clean the weatherstrip glass run with a clean cloth that has been saturated with silicone spray (F5AZ-19553-M).
9. Reinstall the door trim panel, if previously removed.
10. Verify smooth and proper operation.
Parts Block
OTHER APPLICABLE ARTICLES: NONE
SUPERSEDES: 98-25-13
WARRANTY STATUS: Eligible Under The Provisions Of Bumper To Bumper Warranty Coverage.
OPERATION/DESCRIPTION/TIME
DEALER CODING
OASIS CODES: 102000, 203000, 205000