Operation CHARM: Car repair manuals for everyone.

Supplement # 5 - Attachment II

LABOR ALLOWANCES





To satisfy customers and to simplify the repair decision for dealers, two previous labor operations have been eliminated from the program. Chemically flushing the cooling system, in conjunction with the use of the cooling system additive, provides the best long term repair effectiveness for this condition.

The labor operations listed include the addition of the 6 quarts of cooling system fluid and 1 pint of cooling system additive.

PARTS REQUIREMENTS





Parts will not be direct shipped for this recall. Order your parts requirements through normal order processing channels.





LABOR OPERATION / PARTS APPLICATION MATRIX

DEALER PRICE
For latest prices, check or call your:

^ Order Processing Center

^ DOES II

^ Updated Price Book

EXCESS STOCK RETURN
Excess stock returned for credit must have been purchased from Ford Customer Service Division in accordance with Policy Procedure Bulletin 4000.

CLAIMS PREPARATION
Enter using DWE.

Use code information shown below:

^ Program Code - 98B23

^ Labor Operation - See above

See Sections 5 & 6 of the ACESII manual for detailed instructions.

EXTRAORDINARY EXPENSE ALLOWANCE
Extraordinary expenses associated with coolant disposal may be included on the claim. Supporting documentation justifying these costs must be maintained and are subject to audit.

-- Expenses associated with coolant disposal must be entered as "HANDLG" in the MISCELLANEOUS EXPENSE AREA.