Owner Letter

September, 1996

Serial Number: 12345678901234567 96S50

Mr. John Sample
123 Main Street
Anywhere, USA 12345

This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.

Ford Motor Company has decided that a defect which relates to motor vehicle safety exists in certain 1996 Windstar, 1996-1997 Taurus, Sable and 1997 Continental vehicles equipped with AX4S and AX4N transaxles.

Safety Defect
The parking pawl abutment bracket has a sharp edge which may cause the parking cam to hang up and not engage the parking pawl in the parking gear. This may cause the vehicle to move even thought the gear shift indicator shows that the vehicle is in park. As a result, there is a possibility the vehicle could roll as if in neutral. If the parking brake is not set when exiting the vehicle, personal injury and property damage may result.

As noted in the Owner's Manual, it is recommended that the following actions always be taken when exiting the vehicle:

^ Shift the vehicle to park.
^ Turn off the engine and remove the key.
^ Set the parking brake fully.

Repairs
At no charge to you, your dealer will inspect and, if necessary, repair the parking mechanism on your vehicle. Dealers currently have instructions and parts ordering information.

How Long Will It Take?
The time needed for this service is about one hour. However, due to service scheduling times, your dealer may need your vehicle for a longer period of time.

Call Your Dealer
Call your dealer without delay. Ask for a service date and whether parts are in stock for Safety Recall 96S50.

If your dealer does not have the parts in stock, they can be ordered before scheduling your service date. Parts would be expected to arrive within a week.

When you bring your vehicle in, show the dealer this letter.

If you misplace this letter, your dealer will still do the work, free of charge.

Changed Address or Sold the Vehicle
Please fill out the enclosed prepaid post card and mail it to us if you have changed your address or sold the vehicle.

If the dealer doesn't make the repair promptly and without charge, you may contact the Ford Customer Assistance Center, 300 Renaissance Center, P.O. Box 43360, Detroit, Michigan 48243. You also may send a complaint to the Administrator, National Highway Traffic Safety Administration, 400 Seventh Street, S.W., Washington, D.C. 20590 or call the toll free Auto Safety hotline 1-800-424-9393 (Washington, D.C. area residents may call 366-0123).

We regret the inconvenience this service may cause you, but we want you to have the work done for your safety and satisfaction with your Ford-built vehicle.