Attachment I - Administrative Information

OASIS

You must use OASIS to determine if a vehicle is eligible for this program.

CLAIMS PREPARATION AND SUBMISSION

^ Enter claims using DWE.

^ Refer to ACESII manual for claims preparation and submission information.

OWNER REFUNDS

Ford Motor Company will only refund owner-paid repairs made before the date of the Owner Letter (or after the date of the Owner Letter if an emergency repair was made away from the servicing dealer).

Program Code: 01M04
Misc. Expense: REFUND
Misc. Expense: ADMIN
Misc. Expense: 0.2 Hour

Refer to ACESII manual for refund information.

RENTAL CARS

Rental vehicles are not authorized for this program.