Operation CHARM: Car repair manuals for everyone.

Diagnostic Theory

The shortest route to an accurate diagnosis results from:
- System knowledge, including comparison with a known good system.
- System history, including repair history and usage patterns.
- Condition history, especially any relationship to repairs or suddenness of change.
- Probable cause knowledge.
- Use of a systematic method that divides the system into related areas.

The diagnosis and correction of noise, vibration and harshness problems require:
- A road test to determine the exact nature of the problem.
- An analysis of possible causes.
- Testing to localize the cause.
- Correcting any problems found.
- A road test to make sure the problem has been corrected.