Pinpoint Test N: The Voice Guidance Is Inoperative/Does Not Operate Correctly

Information and Entertainment System

Pinpoint Tests

Pinpoint Test N: The Voice Guidance Is Inoperative/Does Not Operate Correctly

Normal Operation

The voice guidance settings are controlled by the Audio Control Module (ACM). The voice guidance volume can be adjusted or turned off depending on user preference.

This pinpoint test is intended to diagnose the following:

- Incorrect system setting
- ACM



PINPOINT TEST N: THE VOICE GUIDANCE IS INOPERATIVE/DOES NOT OPERATE CORRECTLY

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N1 CHECK THE VOICE GUIDANCE SETTINGS


- Ignition ON.
- Turn the ACM on.
- Press the MENU button.
- Select the FEEDBACK tab.




- Select DEFAULT SETTING.
- Verify the voice guidance operation.
- Does the voice guidance operate correctly?

Yes
The system is operating correctly at this time. The concern was caused by a customer-selected setting.

No
GO to N2.

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N2 CHECK FOR CORRECT ACM OPERATION


- Disconnect all the ACM connectors.
- Check for:
- corrosion
- damaged pins
- pushed-out pins
- Connect all the ACM connectors and make sure they seat correctly.
- Operate the system and verify the concern is still present.
- Is the concern still present?

Yes
INSTALL a new ACM. REFER to Audio Control Module (ACM) Audio Control Module (ACM). TEST the system for normal operation.

No
The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector.

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