Pinpoint Test M: The Audio Control Module (ACM) Does Not Respond To The Scan Tool

Communications Network

Pinpoint Test M: The Audio Control Module (ACM) Does Not Respond To The Scan Tool

Refer to Wiring Diagram Set 14 (Fusion/Milan/MKZ, Fusion Hybrid, Milan Hybrid, MKZ Hybrid), Module Communications Network for schematic and connector information. Diagrams By Number

Refer to Wiring Diagram Set 130 (Fusion/Milan/MKZ, Fusion Hybrid, Milan Hybrid, MKZ Hybrid), Audio System/Navigation for schematic and connector information. Diagrams By Number

Normal Operation

The Audio Control Module (ACM) communicates with the scan tool through the Medium Speed Controller Area Network (MS-CAN).

This pinpoint test is intended to diagnose the following:

- Fuse
- Wiring, terminals or connectors
- ACM


PINPOINT TEST M: THE ACM DOES NOT RESPOND TO THE SCAN TOOL

NOTICE: Use the correct probe adapter(s) when making measurements. Failure to use the correct probe adapter(s) may damage the connector.

NOTE: Failure to disconnect the battery when instructed will result in false resistance readings. Refer to Battery, Mounting and Cables Battery Disconnect.

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M1 CHECK THE ACM VOLTAGE SUPPLY CIRCUITS FOR AN OPEN

- Ignition OFF.
- Disconnect: ACM C240a .
- Ignition ON.
- Measure the voltage between the ACM C240a-1, circuit SBP39 (WH/RD), harness side and ground.




- Is the voltage greater than 10 volts?

Yes
GO to M2.

No
VERIFY the Smart Junction Box (SJB) fuse 39 (20A) is OK. If OK, REPAIR the circuit in question. If not OK, Refer to the Wiring Diagrams to identify the possible causes of the circuit short. CLEAR the DTCs. REPEAT the network test with the scan tool. Diagrams By Number

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M2 CHECK THE ACM GROUND CIRCUIT FOR AN OPEN

- Ignition OFF.
- Disconnect: Negative Battery Cable .
- Measure the resistance between the ACM C240a-13, circuit GD114 (BK/BU), harness side and ground.




- Is the resistance less than 5 ohms?

Yes
GO to M3.

No
REPAIR the circuit. CONNECT the negative battery cable. CLEAR the DTCs. REPEAT the network test with the scan tool.

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M3 CHECK THE MS-CAN CIRCUITS BETWEEN THE ACM AND THE DLC FOR AN OPEN

- Disconnect: ACM C240c .
- Measure the resistance between the ACM C240c-15, circuit VDB06 (GY/OG), harness side and the DLC C251-3, circuit VDB06 (GY/OG), harness side.




- Measure the resistance between the ACM C240c-16, circuit VDB07 (VT/OG), harness side and the DLC C251-11, circuit VDB07 (VT/OG), harness side.




- Are the resistances less than 5 ohms?

Yes
CONNECT the negative battery cable. GO to M4.

No
REPAIR the circuit in question. CONNECT the negative battery cable. CLEAR the DTCs. REPEAT the network test with the scan tool.

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M4 CHECK FOR CORRECT ACM OPERATION

- Disconnect all the ACM connectors.
- Check for:
- corrosion
- damaged pins
- pushed-out pins
- Connect all the ACM connectors and make sure they seat correctly.
- Operate the system and verify the concern is still present.
- Is the concern still present?

Yes
INSTALL a new ACM. REFER to Information and Entertainment Systems Removal and Replacement. CLEAR the DTCs. REPEAT the network test with the scan tool. TEST the system for normal operation.

No
The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. CLEAR the DTCs. REPEAT the network test with the scan tool.

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