CCC(R) - Loss Of Voice Recognition After Programming
SI M 09 03 07Programming/Coding Explanations
May 2008
Technical Service
This Service Information bulletin supersedes S.I. M09 03 07 dated May 2007.
[NEW] designates changes to this revision
SUBJECT
CCC: Enabling Code (FSC) Required to Activate Voice Recognition System
MODEL
[NEW] R55 (Cooper Clubman, Cooper S Clubman) with CCC Navigation (SA 609)
R56 (Cooper, Cooper S) with CCC Navigation (SA 609)
SITUATION
^ Progman V25.00.00 or higher prompts the importing of an enabling code during programming.
^ Loss of Voice Recognition System (SVS SA 620) functions after programming with Progman V25.00.00 or higher.
^ On vehicles produced after March 2007, if a CCC (Car Communication Computer) is replaced an enabling code must be ordered in order to activate the SVS function on the replacement CCC.
^ If during the course of diagnosis a CCC needs to be replaced, the only part that should be installed is a new part that has not been previously installed in a vehicle. The CCC enabling code is VIN specific and if installed in another vehicle, the SVS (Voice Input System) will not function. Do not swap parts from donor vehicles.
CAUSE
Enabling codes (FSC) make it possible to link special functions to a vehicle. Without these enabling codes these functions will not operate. In this specific case, the enabling codes must be imported any time the Car Communication Computer (CCC) is programmed in order to ensure that SVS is functioning properly. If the enabling codes are not imported during the programming procedure, the SVS function will not be available.
PROCEDURE
Vehicles produced prior to March 2007:
A special DVD (labeled "SWT V1.1") is supplied together with the Progman V25.1 DVD set. The enabling codes contained on this DVD are for all vehicles with CCC and SVS.
After Progman has been installed on the SSS, place the FSC (SWT) DVD into the DVD drive and leave it there. This will ensure that the enabling codes are available for every Progman session as needed.
Refer to the "Procedure" attachment which outlines the procedure on how to import the enabling codes with the SSS.
If an enabling code is not provided following this procedure, refer to the "Parts" information attached to this Service Information.
Vehicles produced March 2007 and later:
Order enabling code, refer to "Parts" information attached to this Service information.
Refer to the "Procedure" attachment which outlines the procedure on how to import the enabling codes with the SSS.
Enabling codes that are downloaded via ASAP or PuMA are contained in a compressed file format. The file must be uncompressed, and the contents copied to the root directory (not in a folder) of a blank formatted floppy disk or burned to a CD.
WARRANTY INFORMATION
No additional labor allowance included in the allotted programming time.
ATTACHMENTS
view PDF attachment M090307_Procedure.
view PDF attachment M090307Parts_FSC.
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