Inspection Procedure 19

CD cannot be Inserted.

DIAGNOSIS

STEP 1. Check that the shutter opens when a CD is inserted.

NOTE: If a CD is already loaded, does the shutter not open to allow insertion when another CD is inserted?

Q: Does the shutter open when a CD is inserted?

YES: Go to Step 2.

NO: Take out the CD. Check that a CD can be inserted.

STEP 2. Check that the CD is ejected from approximately 15 mm (0.6 inch) inside the insertion panel even though it can be inserted.

NOTE: If the key switch is not at "ACC" or "ON" the CD stops at depth of 15 mm (0.6 inch) below the panel surface even when it is inserted, and it will be rejected when pushed farther?

Q: Is the CD ejected from approximately 15 mm (0.6 inch) inside the insertion panel even though it can be inserted?

YES: Go to Step 3

NO: Check that a CD can be inserted.

STEP 3. Check that "E" (error) is displayed even though the CD is inserted completely.

NOTE: Even though the CD is loaded, "E" (error) is sometimes displayed with the CD rejected because of vibration/shock or dew on the CD face or optical lens.

Q: Though the CD is inserted completely, is "E" (error) displayed and the CD elected?

YES: Go to Step 4.

NO: Check that a CD can be inserted.

STEP 4A. Check the CD.

Q: Is the labeled side faced downward?

YES: Insert the CD correctly.

NO: Replace the CD. Check that a CD can be inserted.

STEP 4B. Check the CD.

Q: Is the recorded face of the CD dirty?

YES: Replace the CD. Check that a CD can be inserted.

STEP 4C. Check the CD.

Q: Is there dew on the recorded face of the CD?

YES: Remove the dew.

NO: Replace the CD. Check that a CD can be inserted.