How to Perform Trouble Diagnosis For Quick and Accurate Repair

Work Flow:

Key Customer Information:

(Part 1 Of 2) Worksheet Example:

(Part 2 Of 2) Worksheet Example:

How to Perform Trouble Diagnoses for Quick and Accurate Repair
A good understanding of the malfunction conditions can make troubleshooting taster and more accurate.
In general, each customer feels differently about a problem. It is important to fully understand the symptoms or conditions for a customer complaint.
Make good use of the two sheets provided, "INFORMATION FROM CUSTOMER" and "DIAGNOSTIC WORKSHEET", to perform the best troubleshooting possible.