Work Flow

DIAGNOSIS AND REPAIR WORKFLOW

Work Flow


DETAILED FLOW


1. LISTEN TO CUSTOMER COMPLAINT

Listen to customer complaint. Get detailed information about the conditions and environment when the symptom occurs.
- GO TO 2

2. VERIFY THE SYMPTOM WITH OPERATIONAL CHECK

Verify the symptom with operational check. Wiper.
- GO TO 3

3. GO TO APPROPRIATE TROUBLE DIAGNOSIS

Go to appropriate trouble diagnosis. Symptom Table.
- GO TO 4

4. REPAIR OR REPLACE

Repair or replace the specific parts.
- GO TO 5

5. FINAL CHECK

Final check.
Is inspection result normal?
YES- Inspection End.
NO- Intermittent Incident.