Operation CHARM: Car repair manuals for everyone.

Initial Inspection and Diagnostic Overview




DIAGNOSIS AND REPAIR WORKFLOW

Repair Work Flow


DETAILED FLOW


1. LISTEN TO CUSTOMER COMPLAINT

Listen to customer complaint. Get detailed information about the conditions and environment when the symptom occurs.
- GO TO 2

2. VERIFY THE SYMPTOM WITH OPERATIONAL CHECK

Verify the symptom with operational check.
- GO TO 3

3. GO TO APPROPRIATE TROUBLE DIAGNOSIS

Go to appropriate trouble diagnosis.
- GO TO 4

4. REPAIR OR REPLACE

Repair or replace the specific parts.
- GO TO 5

5. FINAL CHECK

Final check.
Is inspection result normal?
YES- Inspection End
NO- Check for intermittent incident. Intermittent Incident.