Flow of Diagnosis

A good understanding of the malfunctioning conditions can make troubleshooting faster and more accurate.

In general, the feeling about a problem depends on each customer. It is important to fully understand the symptoms or under what conditions a customer complains.

Make good use of the two sheets provided, "Information from customer" and "Diagnostic worksheet", in order to perform the best troubleshooting possible.

WORK FLOW





INFORMATION FROM CUSTOMER




KEY POINTS
WHAT: Vehicle & A/T model
WHEN: Date, Frequencies
WHERE: Road conditions
HOW: Operating conditions, Symptoms

DIAGNOSTIC WORKSHEET