Dealer Responsibility
1. It is the dealer's responsibility to check each vehicle within the range of this campaign which for any reason enters the service department. This includes vehicles purchased from private parties or presented by transient (tourist) owners and vehicles in dealer inventory. Federal law requires that new vehicles in dealer inventory which are the subject of a safety recall must be corrected prior to sale. Failure to do so can result in civil penalties by the National Highway Traffic Safety Administration.2. The dealer must install the campaign label next to the underhood emissions label when the installation has been completed. Each owner notification letter contains a campaign label. When the owner calls for an appointment, remind him/her to bring the letter with them, so the label can be installed. A supply of labels is included with this bulletin. Additional labels can be obtained from your regional office.
SPECIAL CUSTOMER ASSISTANCE FEATURES
Nissan authorizes Dealers to wash and detail each vehicle presented for this campaign. Nissan also authorizes Dealers to provide customers with a free loaner/rental car for 24 hours should alternate transportation be requested by the customer.