How to Perform Trouble Diagnosis For Quick and Accurate Repair
A good understanding of the malfunctioning conditions can make troubleshooting faster and more accurate. In general, the feeling about a problem depends on each customer. It is important to fully understand the symptoms or under what conditions a customer complains.Fully utilize the two sheets provided, "Information from customer" and "Diagnostic worksheet", to perform the best troubleshooting possible.
Work Flow:
WORK FLOW
Information From Customer:
INFORMATION FROM CUSTOMER
Diagnostic Worksheet Part 1:
Diagnostic Worksheet Part 2:
DIAGNOSTIC WORKSHEET PART 1