Diagnostic Worksheet
Diagnostic WorksheetThere are many operating conditions that lead to the malfunction of engine components. A good grasp of such conditions can make trouble-shooting faster and more accurate.
In general, each customer feels differently about a problem. It is important to fully understand the symptoms or conditions for a customer complaint.
Utilize a diagnostic worksheet like the one shown below in order to organize all the information for troubleshooting.
KEY POINTS
WHAT: Vehicle & engine model
WHEN: Date, Frequencies
WHERE: Road conditions
HOW: Operating conditions, Weather conditions, Symptoms
WORKSHEET SAMPLE