Tools - Starting & Charging System Tester: Overview
Classification:EL99-014B
Reference:
NTB99-044B
Date:
October 27, 1999
APPLIED VEHICLE(S)
All Nissan
APPLIED DATE(S)
All years
NISSAN BATTERY/STARTING/CHARGING SYSTEM TESTER
This bulletin supersedes NTB94-009 and amends NTB99-044 & NTB99-044a. This version contains updated Service and Warranty information including alternator and starter diagnostics. Please discard all paper copied of the earlier bulletins.
SERVICE INFORMATION
A new Special Tool has been issued to aid in diagnosis of battery, starting system, and charging system incidents. Using Kent-Moore tool # J-44373 Model 620 (see Figure 1), several comprehensive diagnostic tests can be performed on these systems in a matter of minutes. This will help isolate and identify the incident faster, improving Customer Satisfaction and Fixed Right First Time performance.
The Model 620 tool is specifically calibrated for use with Nissan vehicles. It uses two phases of testing and will provide diagnosis and a 12 character test output code. This method of testing can save time as the entire battery/starting/charging system can be quickly scanned to identify the particular area of concern.
Claims Bulletin WB/99-022, dated September 2, 1999, announced that technicians must use this essential tool for all battery replacement claims for warranty, service contract, goodwill or service campaign (except when specific instructions for component replacement without testing apply) effective with repair order open dates of September 15, 1999, and greater.
Claims Bulletin WB/99-028, dated October 28, 1999, announces that this essential tool must now also be used for all alternator replacement claims for warranty, service contract, goodwill or service campaign (except when specific instructions for component replacement without testing apply) effective with repair order open dates of November 8, 1999, and greater.
Claims Bulletin WB/99-030, to be dated November 11, 1999, will announce that this essential tool must also be used for all starter replacement claims for warranty, service contract, goodwill or service campaign (except when specific instructions for component replacement without testing apply) effective with repair order open dates of November 22, 1999, and greater.
The 12 character test output code for each of the two phases of testing must be recorded in the Technician Remarks field on the hard copy of the repair order for all battery, alternator or starter replacement claims. Refer to the respective Claims Bulletin for claims procedure information.
CLAIMS INFORMATION
Claims Bulletin WB/99-022, dated September 2, 1999, announced that technicians must use this essential tool for all battery replacement claims for warranty, service contract, goodwill or service campaign (except when specific instructions for component replacement without testing apply) effective with repair order open dates of September 15, 1999, and greater.
Claims Bulletin WB/99-028, dated October 28, 1999, announces that this essential tool must now also be used for all alternator replacement claims for warranty, service contract, goodwill or service campaign (except when specific instructions for component replacement without testing apply) effective with repair order open dates of November 8, 1999, and greater.
Claims Bulletin WB/99-030, to be dated November 11, 1999, will announce that this essential tool must also be used for all starter replacement claims for warranty, service contract, goodwill or service campaign (except when specific instructions for component replacement without testing apply) effective with repair order open dates of November 22, 1999, and greater.
The 12 character test output code for each of the two phases of testing must be recorded in the Technician Remarks field on the hard copy of the repair order for all battery, alternator or starter replacement claims. Refer to the respective Claims Bulletin for claims procedure information.