Diagnostic Worksheet

DIAGNOSTIC WORKSHEET
There are many operating conditions that lead to the malfunction of engine components. A good grasp of such conditions can make trouble-shooting faster and more accurate.
In general, each customer feels differently about a problem. It is important to fully understand the symptoms or conditions for a customer complaint.
Utilize a diagnostic worksheet like the one shown below in order to organize all the information for troubleshooting.




WORKSHEET SAMPLE

KEY POINTS
WHAT .... Vehicle & engine model
WHEN .... Date, Frequencies
WHERE .... Road conditions
HOW .... Operating conditions, Weather conditions, Symptoms