Flow of Diagnosis
A good understanding of the malfunction conditions can make troubleshooting faster and more accurate. In general, each customer feels differently about a problem. it is important to fully understand the symptoms or conditions of a customer complaint.Information From Customer
WHAT.......Vehicle model
WHEN.......Date, Frequencies
WHERE......Road conditions
HOW........Operating conditions, Symptoms
Preliminary Check
Check that the following parts are in good order.
- Battery
- Fuse
- System component-to-harness connections
Work Flow