Cell Phone - Bluetooth(R) System Initial Diagnosis
Classification: EL09-019aReference: NTB09-063A
Date: October 19, 2011
BLUETOOTH(R) PHONE SYSTEM; INITIAL DIAGNOSIS
This bulletin has been amended. Several items have been updated/added throughout the bulletin. Please discard all previous copies of this bulletin.
APPLIED VEHICLES: All Nissan vehicles with factory equipped Bluetooth(R) phone system
SERVICE INFORMATION
If a vehicle comes to the dealer with a Bluetooth(R) phone system related concern, use this bulletin for initial diagnosis.
This bulletin will help reduce unnecessary diagnosis and parts replacement. Begin with the CONFIRM COMPATIBILITY section, below.
CONFIRM COMPATIBILITY
INITIAL DIAGNOSIS & TROUBLESHOOTING TIPS
Bluetooth(R) Connection Concerns
Phone "Re-Pairing"
Bluetooth Audio Streaming Concerns
Call Waiting Concerns
Voice Recognition Concerns
Sound Quality Concerns
Vehicle Phonebook Concerns
Customer Information