Recall - Stop/Hazard Lamps are Inoperative: Overview
SAFETYBulletin No.: 01073B
Date: June 10, 2008
Subject:
01073B - Stop Lamps/Hazard Lamps Inoperative
Models:
2000-2001 Chevrolet Blazer, TrailBlazer (Classic)
2002 Chevrolet Blazer
2000-2001 GMC Jimmy, Envoy (Classic)
2002 GMC Jimmy, Envoy (Classic)
2000-2001 Oldsmobile Bravada (Classic)
Supercede:
This bulletin is being revised to include additional population. The appropriate breakpoints have been revised. Please discard all copies of bulletin 01073A, issued July 2002.
Condition
General Motors has decided that a defect, which relates to motor vehicle safety, exists in certain 2000-2001 Chevrolet Blazer, TrailBlazer (Classic); 2002 Chevrolet Blazer; 2000-2001 GMC Jimmy, Envoy (Classic); 2002 GMC Jimmy, Envoy (Classic); 2000-2001 Oldsmobile Bravada (Classic) vehicles. The multifunction switch may develop an open circuit condition with the bottom contact in the hazard switch carrier that results in the stop lamps and hazard lamps becoming inoperative. The center high mounted stop lamp (CHMSL) and turn signal functions are not affected. The loss of stop lamps and rear hazard lamps could fail to warn a following driver that the vehicle is braking and/or is stopped and could lead to a vehicle accident.
Correction
Dealers are to replace the hazard warning flasher switch.
Vehicles Involved
Involved are certain 2000-2001 Chevrolet Blazer, TrailBlazer (Classic); 2002 Chevrolet Blazer; 2000-2001 GMC Jimmy, Envoy (Classic); 2002 GMC Jimmy, Envoy (Classic); 2000 -2001 Oldsmobile Bravada (Classic) vehicles built within the VIN breakpoints shown above.
Important:
Dealers are to confirm vehicle eligibility prior to beginning repairs by using the GM Vehicle Inquiry System (GMVIS). Not all vehicles within the above breakpoints may be involved.
For dealers with involved vehicles, a listing with involved vehicles containing the complete vehicle identification number, customer name, and address information has been prepared and will be provided through the applicable system listed below. Dealers will not have a report available if they have no involved vehicles currently assigned.
- US dealers - GM DealerWorld Recall Information
- Canadian dealers - GMinfoNet Recall Reports
- Export dealers - sent directly to dealers
The listing may contain customer names and addresses obtained from Motor Vehicle Registration Records. The use of such motor vehicle registration data for any purpose other than follow-up necessary to complete this recall is a violation of law in several states/provinces/countries. Accordingly, you are urged to limit the use of this report to the follow-up necessary to complete this recall.
Parts Information
Parts required to complete this recall are to be obtained from General Motors Service and Parts Operations (GMSPO). Please refer to your "involved vehicles listing" before ordering parts. Normal orders should be placed on a DRO = Daily Replenishment Order. In an emergency situation, parts should be ordered on a CSO = Customer Special Order.
Customer Reimbursement - For GM US
All customer requests for reimbursement of previously paid repairs for the recall condition will be handled by the Customer Assistance Center, not by dealers.
Important:
(For GM US Only) Refer to the GM Service Policies and Procedures Manual, section 6.1.12, for specific procedures regarding customer
reimbursement.
Customer Reimbursement - For Canada and Export
Customer requests for reimbursement of previously paid repairs for the recall condition are to be submitted to the dealer by June 30, 2009.
All reasonable customer paid receipts should be considered for reimbursement. The amount to be reimbursed will be limited to the amount the repair would have cost if completed by an authorized General Motors dealer.
When a customer requests reimbursement, they must provide the following:
^ Proof of ownership at time of repair.
^ Original paid receipt confirming the amount of repair expense(s) that were not reimbursed, a description of the repair, and the person or entity performing the repair.
Claims for customer reimbursement on previously paid repairs are to be submitted as required by WINS.
Important:
Refer to the GM Service Policies and Procedures Manual, section 6.1.12, for specific procedures regarding customer reimbursement verification.
Claim Information
Submit a Product Recall Claim with the information shown above.
Refer to the General Motors WINS Claims Processing Manual for details on Product Recall Claim Submission.
Customer Notification - For US and Canada
Customers will be notified of this recall on their vehicles by General Motors (see copy of customer letter shown in this bulletin).
Customer Notification - For Export
Letters will be sent to known owners of record located within areas covered by the US National Traffic and Motor Vehicle Safety Act. For owners outside these areas, dealers should notify customers using the suggested dealer letter.
Dealer Recall Responsibility - FOR US AND IPC (US States, Territories, and Possessions)
The US National Traffic and Motor Vehicle Safety Act provides that each vehicle which is subject to a recall of this type must be adequately repaired within a reasonable time after the customer has tendered it for repair. A failure to repair within sixty days after tender of a vehicle is prima facie evidence of failure to repair within a reasonable time. If the condition is not adequately repaired within a reasonable time, the customer may be entitled to an identical or reasonably equivalent vehicle at no charge or to a refund of the purchase price less a reasonable allowance for depreciation. To avoid having to provide these burdensome remedies, every effort must be made to promptly schedule an appointment with each customer and to repair their vehicle as soon as possible. In the recall notification letters, customers are told how to contact the US National Highway Traffic Safety Administration if the recall is not completed within a reasonable time.
Dealer Recall Responsibility - All
All unsold new vehicles in dealers possession and subject to this recall MUST be held and inspected/repaired per the service procedure of this recall bulletin BEFORE customers take possession of these vehicles.
Dealers are to service all vehicles subject to this recall at no charge to customers, regardless of mileage, age of vehicle, or ownership, from this time forward.
Customers who have recently purchased vehicles sold from your vehicle inventory, and for which there is no customer information indicated on the dealer listing, are to be contacted by the dealer. Arrangements are to be made to make the required correction according to the instructions contained in this bulletin. This could be done by mailing to such customers a copy of the customer letter shown in this bulletin. Recall follow-up cards should not be used for this purpose, since the customer may not as yet have received the notification letter.
In summary, whenever a vehicle subject to this recall enters your vehicle inventory, or is in your dealership for service in the future, please take the steps necessary to be sure the recall correction has been made before selling or releasing the vehicle.
Disclaimer