Recall - Child Restraint Anchorage Modification: Overview
File In Section: Product RecallsBulletin No.: 01077
Date: April, 2002
F/CMVSS NONCOMPLIANCE RECALL
SUBJECT:
01077 - CHILD SEAT ATTACHMENT
MODELS:
2001 PONTIAC AZTEK/MONTANA, CHEVROLET VENTURE AND OLDSMOBILE SILHOUETTE
CONDITION
General Motors has decided that certain 2001 Pontiac Aztek/Montana, Chevrolet Venture and Oldsmobile Silhouette model vehicles fail to conform to Federal Motor Vehicle Safety Standard 225, Child Restraint Anchorage Systems. These vehicles may have second row seat lower anchorages that exceed the diameter requirement. Certain after market child seats with "hard anchors" may not fit on the anchorages. If the connector for a LATCH-type child restraint is not attached correctly to the anchorage points, the restraint will not be able to protect a child sitting there in a crash.
CORRECTION
Dealers are to inspect the lower anchorages and, if necessary, modify them to meet specifications
VEHICLES INVOLVED
Involved are certain 2001 Pontiac Aztek/Montana, Chevrolet Venture and Oldsmobile Silhouette model vehicles equipped with A04 Captains chairs, AM7 50/50 Split bench and ABC, ABD Captains chairs and built within these VIN breakpoints shown.
IMPORTANT:
Dealers should confirm vehicle through GMVIS before beginning recall repairs. [Not all vehicles within the above breakpoints may be involved.]
Involved vehicles have been identified by Vehicle Identification Number. Computer listings containing the complete Vehicle Identification Number, customer name and address data have been prepared, and are being furnished to involved dealers with the recall bulletin.
The customer name and address data furnished will enable dealers to follow up with customers involved in this recall. Any dealer not receiving a computer listing with the recall bulletin has no involved vehicles currently assigned.
These dealer listings may contain customer names and addresses obtained from Motor Vehicle Registration Records. The use of such motor vehicle registration data for any other purpose is a violation of law in several states/provinces/countries. Accordingly, you are urged to limit the use of this listing to the follow-up necessary to complete this recall.
PARTS INFORMATION
Rework existing child seat attachment, no parts required.
Beginning the week of April 01, 2002, each dealer will be shipped a latch wire re-size tool, J-45920, for use in this recall. This tool is being furnished at no charge.
RECALL IDENTIFICATION LABEL
Place a Recall Identification Label on each vehicle corrected in accordance with the instructions outlined in this Product Recall Bulletin. Each label provides a space to include the recall number and the five (5) digit dealer code of the dealer performing the recall service. This information may be inserted with a typewriter or a ball point pen.
Put the Recall Identification Label on a clean and dry surface of the radiator core support in an area that will be visible to people servicing the vehicle. When installing the Recall Identification Label, be sure to pull the tab to allow adhesion of the clear protective covering. Additional Recall Identification Labels for US dealers can be obtained from Dealer Support Materials by calling 1-866-700-0001 (Monday-Friday, 8:00 a.m. to 5:00 p.m. EST). Ask for Item Number S-1015 when ordering.
CLAIM INFORMATION
Submit a Product Recall Claim with the information indicated.
Refer to the General Motors WINS Claims Processing Manual for details on Product Recall Claim Submission.
COURTESY TRANSPORTATION
The General Motors Courtesy Transportation program is intended to minimize customer inconvenience when a vehicle requires a repair that is covered by the New Vehicle Limited Warranty. The availability of courtesy transportation to customers whose vehicles are within the warranty coverage period and involved in a product recall is very important in maintaining customer satisfaction. Dealers are to ensure that these customers understand that shuttle service or some other form of courtesy transportation is available and will be provided at no charge. Dealers should refer to the General Motors Service Policies and Procedures Manual for Courtesy Transportation guidelines.
CUSTOMER NOTIFICATION
Customers will be notified of this recall on their vehicles by General Motors (see copy of customer letter included with this bulletin).
DEALER RECALL RESPONSIBILITY
The US National Traffic and Motor Vehicle Safety Act provides that each vehicle that is subject to a recall of this type must be adequately repaired within a reasonable time after the customer has tendered it for repair. A failure to repair within sixty days after tender of a vehicle is prima facie evidence of failure to repair within a reasonable time. If the condition is not adequately repaired within a reasonable time, the customer may be entitled to an identical or reasonably equivalent vehicle at no charge or to a refund of the purchase price less a reasonable allowance for depreciation. To avoid having to provide these burdensome remedies, every effort must be made to promptly schedule an appointment with each customer and to repair their vehicle as soon as possible. In the recall notification letters, customers are told how to contact the US National Highway Traffic Safety Administration if the recall is not completed within a reasonable time.
This bulletin is notice to you that the new motor vehicles included in this recall may not comply with the standard identified above. Under Title 49, Section 30112 of the United States Code, it is illegal for a dealer to sell a new motor vehicle which the dealer knows does not comply with an applicable Federal Motor Vehicle Safety Standard. As a consequence, if you sell any of these motor vehicles without first performing the recall correction, your dealership may be subject to a civil penalty for each such sale.
DEALER RECALL RESPONSIBILITY - ALL
All unsold new vehicles in dealers' possession and subject to this recall must be held and inspected/repaired per the service procedure of this recall bulletin before customers take possession of these vehicles.
Dealers are to service all vehicles subject to this recall at no charge to customers, regardless of mileage, age of vehicle, or ownership, from this time forward.
Customers who have recently purchased vehicles sold from your vehicle inventory, and for which there is no customer information indicated on the dealer listing, are to be contacted by the dealer. Arrangements are to be made to make the required correction according to the instructions contained in this bulletin. This could be done by mailing to such customers, a copy of the customer letter accompanying this bulletin. Recall follow-up cards should not be used for this purpose, since the customer may not as yet have received the notification letter.
In summary, whenever a vehicle subject to this recall enters your vehicle inventory, or is in your dealership for service in the future, you must take the steps necessary to be sure the recall correction has been made before selling or releasing the vehicle.