Operation CHARM: Car repair manuals for everyone.

Letter Information

TO ALL OLDSMOBILE DEALERS:

Oldsmobile Division is releasing Campaign 86-C-13 involving some 1986 Toronados which may have been assembled with an incompletely programmed body computer module. As a result, the information center function of the electronic instrument cluster may not be capable of displaying the following driver information messages:

^ A/C System Problem ^ Cruise Set At
^ Low Refrigerant ^ Cruise Problem
^ Generator Problem ^ Lighting Problem
^ Press System Monitor (with optional twilight to Silence Chime sentinel only)

To correct this condition, dealers are to determine if the body computer module is programmed to allow the display of all driver information messages and, if required, install a new EEPROM in the body computer module.

If your dealership has vehicles involved in this campaign, you will receive the following: one printout of vehicles in VIN sequence and one printout of vehicles in alphabetical sequence by owner name.

These printouts contain the complete Vehicle Identification Number and owner name and address data, and are furnished to the involved dealers with the campaign bulletin. Owner name and address data will enable dealers to follow up with owners involved in this campaign.

These listings may contain owner names and addresses obtained from State Motor Vehicle Registration records. The use of such motor vehicle registration data for any other purpose is a violation of law in several states. Accordingly, you are urged to limit the use of this listing to the followup necessary to complete this campaign.

Enclosed with this letter are:

One Product Campaign Bulletin 86-C-13 Copy of Owner Letter

Dealers with vehicles to correct will also receive:

One Printout of Vehicles in VIN Sequence One Printout of Vehicles in Alphabetical Sequence

Your cooperation in completing this campaign as soon as possible will be greatly appreciated.