Recall - Fuel Sender Harness Modification: Overview
Bulletin No.: 07290Date: January 17, 2008
PRODUCT EMISSION
Subject:
07290 - Emission System - Incorrect Fuel Sender Harness Connector Plugs
Models:
2008 Chevrolet Equinox
2008 Pontiac Torrent
Condition
General Motors has decided to conduct a Voluntary Emission Recall involving certain 2008 model year Chevrolet Equinox and Pontiac Torrent vehicles. On these vehicles, there are two unused pin cavities within the fuel sender wiring harness connector. To prevent moisture from entering the harness, the unused pin cavities are filled with a plug. The plug used in these cavities may be under-size and allow moisture to enter the harness.
Correction
Dealers are to inspect, and if necessary, install new plugs in the two unused cavities.
Vehicles Involved
Involved are certain 2008 model year Chevrolet Equinox and Pontiac Torrent vehicles built within the VIN breakpoints shown.
Dealers are to confirm vehicle eligibility prior to beginning repairs by using the GM Vehicle Inquiry System (GMVIS). Not all vehicles within the above breakpoints may be involved.
For dealers with involved vehicles, a listing with involved vehicles containing the complete vehicle identification number, customer name, and address information has been prepared and will be provided through the applicable system listed below. Dealers will not have a report available if they have no involved vehicles currently assigned.
-- US dealers - GM DealerWorld Recall Information
-- Canadian dealers - GMinfoNet Recall Reports
-- Export dealers - sent directly to dealers
The listing may contain customer names and addresses obtained from Motor Vehicle Registration Records. The use of such motor vehicle registration data for any purpose other than follow-up necessary to complete this recall is a violation of law in several states/provinces/countries. Accordingly, you are urged to limit the use of this report to the follow-up necessary to complete this recall.
Parts Information
The plugs required to complete this recall are to be obtained from General Motors Service and Parts Operations (GMSPO). Please refer to your "involved vehicles listing" prior to ordering requirements. Normal orders should be placed on a DRO = Daily Replenishment Order. An emergency requirement should be ordered on a CSO = Customer Special Order.
The terminals listed in the chart shown may be required to perform the procedure in this bulletin and are included in the J-38125 Terminal Repair Kit. Do not order this from GMSPO.
Service Procedure
Certain 2008 Chevrolet Equinox and Pontiac Torrent vehicles have smaller-than-specified connector plugs installed in the 6th and 12th cavities of the fuel-sender harness 12-way connector cavities. This condition may produce water corrosion in the 1st and 7th terminals. Refer to the Fuel-Sender Wire Harness: Male and Female Connector Views information shown.
Raise and support the vehicle. Refer to Lifting and Jacking the Vehicle in SI.
Locate the fuel-sender wire harness. The harness connector is located between the fuel tank and rear floor pan of the vehicle.
Make sure you inspect the fuel tank or male side of the 12-pin electrical connector. The body or female side of the 12-pin electrical connector is clipped to the vehicle chassis and will have green plugs identified with short nipples (3). Do NOT remove the body or female side green plugs.
Inspect the fuel tank or male side of the black 12-pin body/fuel tank inline connector for yellow-orange colored cavity plugs. These will be seen in cavities 6 and 12 of the connector (1).
If green cavity plugs with long nipples (2) are seen, proceed to step 4.
If yellow-orange cavity plugs are seen on the fuel tank side of the 12-pin electrical connector, proceed to step 11.
Disconnect the black 12-pin body/fuel inline electrical connector.
Inspect the connector for bent or corroded terminals.
If there are bent or corroded terminals, refer to Step 6.
If there are NO bent or corroded terminals, refer to Step a.
Remove any bent or corroded pins from the connector.
Install the new terminals. Refer to the Parts Information section of this bulletin for terminal information. Refer to Fuel-Sender Wire Harness:
Male and Female Connector Views in this bulletin and Repairing Connector Terminals in SI, if required.
Remove green cavity plugs from the fuel tank or male side of the black 12-pin electrical connector. Dry out connector with low air pressure.
Install new yellow-orange cavity plugs in cavities 6 and 12 of the fuel tank or male side of the black 12-pin body/fuel tank inline electrical connector.
Connect the black 12-pin body/fuel inline electrical connector.
Lower the vehicle. Refer to Lifting and Jacking the Vehicle in SI.
CALIFORNIA, CONNECTICUT, MASSACHUSETTS, MAINE, & VERMONT VEHICLES ONLY:
Install a Recall Identification Label.
Also, for California vehicles complete a "Proof of Correction" certificate upon recall completion.
Recall Identification Label (California/Connecticut/Massachusetts/Maine/Vermont Vehicles Only)
Place a Recall Identification Label on each vehicle corrected in accordance with the instructions outlined in this Product Recall Bulletin. Each label provides a space to include the recall number and the five-digit dealer code of the dealer performing the recall service. This information may be inserted with a typewriter or a ballpoint pen.
Put the Recall Identification Label on a clean and dry surface of the radiator core support in an area that will be visible to people servicing the vehicle.
When installing the Recall Identification Label, be sure to pull the tab to allow adhesion of the clear protective covering. Additional Recall Identification Labels for US dealers can be obtained from Dealer Support Materials by ordering on the web from DWD Store, www.gmdealerworld.com, and then click on the DWD Store link. Request Item Number S-1015 when ordering.
Courtesy Transportation - For US and Canada
The General Motors Courtesy Transportation program is intended to minimize customer inconvenience when a vehicle requires a repair that is covered by the New Vehicle Limited Warranty. The availability of courtesy transportation to customers whose vehicles are within the warranty coverage period and involved in a product program is very important in maintaining customer satisfaction. Dealers are to ensure that these customers understand that shuttle service or some other form of courtesy transportation is available and will be provided at no charge. Dealers should refer to the General Motors Service Policies and Procedures Manual for Courtesy Transportation guidelines.
Claim Information
Customer Notification - For US and Canada
General Motors will notify customers of this recall on their vehicle (see copy of customer letter shown in this bulletin).
In order to ensure full protection under the emission warranty, and the right to participate in future recalls, the customer notification letter recommends that customers have their vehicles serviced as soon as possible. It also advises that failure to do so could legally be determined to be lack of proper maintenance. The vehicle may fail a state or local emission inspection test if the recall work is not completed.
Customer Notification - For Export
Letters will be sent to known owners of record located within areas covered by the US National Traffic and Motor Vehicle Safety Act. For owners outside these areas, dealers should notify customers using the sample letter.
In order to ensure full protection under the emission warranty, and the right to participate in future recalls, the customer notification letter recommends that customers have their vehicles serviced as soon as possible. It also advises that failure to do so could legally be determined to be lack of proper maintenance. The vehicle may fail a state or local emission inspection test if the recall work is not completed.
Dealer Recall Responsibility - All
All unsold new vehicles in dealers possession and subject to this recall must be held and inspected/repaired per the service procedure of this recall bulletin before customers take possession of these vehicles.
Dealers are to service all vehicles subject to this recall at no charge to customers, regardless of mileage, age of vehicle, or ownership, from this time forward.
Customers who have recently purchased vehicles sold from your vehicle inventory, and for which there is no customer information indicated on the dealer listing, are to be contacted by the dealer. Arrangements are to be made to make the required correction according to the instructions contained in this bulletin. A copy of the customer letter is shown in this bulletin for your use in contacting customers. Recall follow-up cards should not be used for this purpose, since the customer may not as yet have received the notification letter.
In summary, whenever a vehicle subject to this recall enters your vehicle inventory, or is in your dealership for service in the future, you must take the steps necessary to be sure the recall correction has been made before selling or releasing the vehicle.
***THE FOLLOWING 2 PARAGRAPHS ARE NOT FOR CANADA OR EXPORT***
When a California emissions recall is completed by a GM dealer, the dealer must provide the vehicle owner a "Proof of Correction Certificate" which the owner may need to present to the California Department Of Motor Vehicles (DMV) when renewing their vehicle registration. Without this correction certificate, the owner may be unable to renew their vehicle registration.
Additional Certificates can be obtained, at no charge, from Dealer Support Materials by ordering on the web from the DWD Store, www.gmdealerworld.com, and then click on the DWD Store link. Request GM Item Number 1825 when ordering.
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