Operation CHARM: Car repair manuals for everyone.

Part III - Installation of Campaign Identification Label

CAMPAIGN IDENTIFICATION LABEL:





Each vehicle modified in accordance with the instructions outlined in this service procedure will require a campaign identification label. Each label provides a space to include the campaign number, the five-digit dealer code of the dealer performing the campaign service, and the date vehicle was campaigned. This information may be inserted with a typewriter or ballpoint pen. Install the label on the radiator baffle where it is readily visible. Close hood. (Additional campaign labels are available on stationery order as Form 7901-709.)


PARTS INFORMATION

The parts required to complete this campaign are to be ordered from WDDGM.

To ensure this part will be obtained as soon as possible, it should be ordered from WDDGM on a C.I.O. order with no special instruction code, but order on an advise code (2).

Parts removed from the involved vehicles are to be retained by the dealer in accordance with the current Service Policies and Procedures Manual.

QTY. PER
DESCRIPTION PART NUMBER VEHICLE

Kit, Catalytic Converter with Upper 25056983 1
Beads (Includes Fill Hole Plug)

*Package, Lower Bed Bead 25056903 As Needed
to Fill Converter

Clamp, Converter Front Exhaust 1259609 If Needed

Bolt, Intermediate Exhaust Pipe to 11502877 2, If
Converter Needed

Bolt, Exhaust Hanger to Converter 11504596 2, If
Needed

*A Lower Bed Bead Package, when used along with beads removed from the old converter, will complete approximately ten (10) vehicles. Refer to special instructions outlined in the Warranty Credit Section of this bulletin.
Additional fill hole plugs, if required, may be ordered using Part Number 8998202.

SPECIAL TOOLS:

A. Converter Bead Replacement Tool Kit

In Spring 1983 each Pontiac Dealer was shipped one (1) complete catalytic converter Bead Exchange Kit (J-34155), no charge. The kit consists of:

J-34155-1 Sifting Pan (Qty. 1)
J-34155-2 Storage Pans (Qty. 2)
J-34155-3 Funnel (Qty. 1)

In the event additional kits are required by the dealer, they may be purchased from:

Kent-Moore Tool Division Kent-Moore Corporation 29784 Little Mack Roseville, MI 48066

B. Converter Plug Installer

As part of the 1983 essential service tool program, Converter Plug Installer (J-34118) was also forwarded from source to all Pontiac dealers.

ENCLOSED WITH THE COPY OF THIS BULLETIN

A list of those vehicles involved which our records indicate are in your geographical area is attached for your follow-up. Advise the zone if vehicles appearing on the attached list are not in your area. (If a list of vehicles is not attached, our records indicate no affected vehicles in your area.)

If a vehicle has been transferred or sold to another location, please forward the new name and address of the vehicle to your Pontiac zone office.

RECORDING COMPLETION

Campaign completion will be recorded from "PROPERLY COMPLETED AND PAID WARRANTY CLAIMS". Owners are being asked to present the owner reply card for identification to their dealer at the time they bring in their vehicle to have the campaign performed.

DEALERS SHOULD STILL SUBMIT WARRANTY CLAIMS FOR CREDIT IN THEIR NORMAL MANNER WHEN THEY PERFORM THE SERVICE AS FOLLOWS:

(A completed warranty claim is to be kept as a permanent record of completion.)

WARRANTY CREDIT

A separate repair order must be used for each vehicle.
OTHER*
FAILURE LABOR LABOR LABOR
DESCRIPTION CODE OPERATION HOURS HOURS

Inspect Catalytic
Converter 96 V2450 .2 0.1 Hr.

Inspect and Replace
Catalytic Converter 96 V2451 .9 0.1 Hr.

When Part Number 25056903 (Lower Bed Bead Package) is needed to repair a vehicle, the entire cost of the bead kit should be claimed on the vehicle for which the kit was purchased even though the entire kit is not used to complete the repair. Subsequent use of the remaining beads from the kit for future repairs must not be claimed for credit.


*In addition dealerships will receive 0.1 hours credit for dealer administrative services associated with this campaign. The 0.1 hours allowance is to be entered in the "Other Labor Hours" field with each campaign repair listed for credit. This entry will not require authorization.

FAILURE CODE 96 MUST BE USED WITH THE LABOR OPERATION.

Parts(s) required are to be listed on your warranty claim in the normal manner. Parts will be credited at dealer net plus 30% dealer handling allowance.

(CREDITING)

Dealers will be credited via Warranty Document or Terminal Transmission, whichever is their normal method of submission for payment. Claims must contain all information required and should list the labor operation as outlined.

Repairs submitted for vehicles not involved in the campaign will not be paid.
Dear Pontiac Owner:

General Motors has determined that certain 1982 Pontiac Bonneville and Grand Prix vehicles may develop a restricted catalytic converter resulting in poor engine performance or a no-start condition.

To prevent this condition from occurring, it will be necessary to replace the catalytic converter on your vehicle. This service will be done at no charge.

If you have recently had your catalytic converter replaced with a new type catalytic converter assembly, you need not have this campaign performed.

Instructions for making this correction have been sent to your Pontiac dealer.

Please contact your dealer to arrange a service date to have this modification performed. The labor time required to perform these modifications is about one hour. Please allow additional time for the dealer to process your vehicle.

The enclosed owner reply card identifies your vehicle. Presentation of this card to your dealer will assist in making the necessary correction to your vehicle in the shortest possible time. If you have sold or traded your vehicle, please let us know by completing the postage paid owner reply card and returning it to us.

We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your continued satisfaction with our products.