Operation CHARM: Car repair manuals for everyone.

Part III - Installation of Campaign Identification Label & Warranty

Campaign Identification Label:




Each vehicle modified in accordance with the instructions outlined in this service procedure will require a campaign identification label. Each label provides a space to include the campaign number, the five-digit dealer code of the dealer performing the campaign service, and the date vehicle was campaigned. This information may be inserted with a typewriter or ballpoint pen. Install the label on the radiator baffle where it is readily visible, Close hood, (Additional campaign labels are available on stationery order as Form 7201-709).
PARTS INFORMATION

The parts for this campaign are to be obtained from the zone office as necessary.

ENCLOSED WITH THE COPY OF THIS BULLETIN

A list of those vehicles involved which our records indicate are in your geographical area is attached for your follow-up, Advise the zone if vehicles appearing on the attached list are not in your area. If a list of vehicles is not attached, our records indicate no affected vehicle(s) in your area.

If a vehicle has been transferred or sold to another location, please forward the new name and address of the vehicle to your Pontiac zone office.
RECORDING COMPLETION

Campaign completion will be recorded from "PROPERLY COMPLETED AND PAID WARRANTY CLAIMS". Owners are being asked to present the owner reply card for identification to their dealer at the time they bring in their vehicle to have the campaign performed.

DEALERS SHOULD STILL SUBMIT WARRANTY CLAIMS FOR CREDIT IN THEIR NORMAL MANNER WHEN THEY PERFORM THE SERVICE AS FOLLOWS:

(A complete warranty claim is to be kept as a permanent record of completion.)

WARRANTY CREDIT

A separate repair order must be used for each vehicle.

OTHER*
FAILURE LABOR LABOR LABOR
DESCRIPTION CODE OPERATION HOURS HOURS

Replace Tailgate Release 96 V2050 0.3 Hr. 0.1 Hr.
Jumper Wire

*"In addition, dealerships will receive 0.1 hours credit for dealer administrative services associated with this campaign. The 0.1 hours allowance is to be entered in the "Other Labor Hours" field with each campaign repair listed for credit. This entry will not require zone authorization."

FAILURE CODE 96 MUST BE USED WITH THE LABOR OPERATION.

There is no parts cost involved in this campaign.

(CREDITING)

Dealers will be credited via Warranty Document or Terminal Transmission, whichever is their normal method of submission for payment. Claims must contain all information required and should list the labor operation as outlined.

Repairs submitted for vehicles not involved in the campaign will not be paid.