Srta Processing Procedures
Figure 1 - SRTA Information Packet Envelope:
Each SRTA unit will be shipped in a container which must be used for core return of the original THM 125C assembly to your GMSPO Parts Distribution Center. A SRTA Information Packet is included with each SRTA unit. The contents of this envelope are to be removed and used as described with each illustration on the following pages.
Figure 2 - Information Packet Contents; Customer Warranty Information Envelope:
^ SRTA Processing Procedures - Information Packet
The contents of this envelope include Limited Warranty Information, Dealer Product Feedback Form, Core Exchange Return Procedure, and a pre-addressed return mailing envelope. A dealer representative is to explain all warranty information contained in this envelope to the customer.
Figure 3 - Core Exchange Return Procedure:
SRTA Processing Procedures - Core Exchange Return
The core return procedure provides detailed instructions for the GM dealer on handling of the SRTA and original THM 125C units. This sheet can be discarded after use.
Figure 4 - Failure Analysis Information Sheet:
^ SRTA Processing Procedures - Failure Analysis Information
This Product Feedback Form is to be completed by the service manager and/or technician. Fill out the form as completely as possible to provide information which can be used for analysis. This valuable input can result in future product refinement through corrective action. Insert the white copy of the completed form and a copy of the repair order into the SRTA Information Packet envelope, reseal the envelope and wire tag it to the bellhousing of the unit being returned for core exchange. Return the yellow copy of the completed Product Feedback Form, using the post paid envelope, to Hydra-matic Division.