Operation CHARM: Car repair manuals for everyone.

Parts Information

Parts are to be obtained from WDDGM using the following part number(s):

Qty. Per
Description Part Number Vehicle

Deceleration 14056425 1
Valve

To ensure this part is obtained as soon as possible it should be ordered from WDDGM on a C.I.O. order with NO special instruction code, but order on an advise code (2).

Parts removed from the involved vehicles are to be retained by the dealer in accordance with the current Service Policies and Procedures Manual.

ENCLOSED WITH THE COPY OF THIS BULLETIN

A list of those vehicles involved, which records available to Pontiac Motor Division indicate are in your geographical area, is attached for your follow-up. Advise the zone if vehicles appearing on the attached list are not in your area. (If a list of vehicles is not attached, our records indicate no affected vehicles are located in your area.)

If a vehicle has been transferred or sold to another location, please forward the new name and address of the vehicle to your Pontiac zone office.

RECORDING COMPLETION

Campaign completion will be recorded from "PROPERLY COMPLETED AND PAID WARRANTY CLAIMS". Owners are being asked to present the owner reply card for identification to their dealer at the time they bring in their vehicle to have the campaign performed.

DEALERS SHOULD STILL SUBMIT WARRANTY CLAIMS FOR CREDIT IN THEIR NORMAL MANNER WHEN THEY PERFORM THE SERVICE AS FOLLOWS:

(A completed warranty claim is to be kept as a permanent record of completion.)

WARRANTY CREDIT

A separate repair order must be used for each vehicle.

Other*
Failure Labor Labor Labor
Operation Code Operation Hours Hours

Inspect Valve 96 V2760 0.2 .1
Inspect & Replace 96 V2761 0.3 .1
Valve
*In addition dealerships will receive 0.1 hours credit for dealer administrative services associated with this campaign. The 0.1 hours allowance is to be entered in the "Other Labor Hours" field with each campaign repair listed for credit. This entry will not require authorization.

FAILURE CODE 96 MUST BE USED WITH THE LABOR OPERATION.

Parts required are to be listed in your warranty claim in the normal manner. Parts will be credited at dealer net plus 30% dealer handling allowance.

(CREDITING)

Dealers will be credited via Warranty Document or Terminal Transmission, whichever is their normal method of submission for payment. Claims must contain all information required and should list the labor operation as outlined.

Repairs, submitted for vehicles not involved in the campaign will not be paid.

Dear Pontiac Owner:

General Motors has determined that certain 1984 Pontiac 6000 vehicles with 2.8L V-6 engines may be emitting pollutants in excess of Federal or California emission standards.

The cause has been identified as a sticking deceleration valve which may not open, resulting in possible failure to meet HC emissions.

To correct these conditions your dealer will inspect and when required replace the deceleration valve on your vehicle. This service will be performed at no charge to you.

Instructions for making the correction(s) have been sent to your dealer. The labor time to perform this service is approximately thirty minutes. Please allow additional time for your dealer to process your vehicle.

The enclosed Owner Reply Card identifies your vehicle. Presentation of this card to your dealer will assist in making the inspection to your vehicle in the shortest possible time. If you have sold or traded you vehicle, please let us know by completing the postage paid Owner Identification Reply Card and returning it to us so that we may update or records. Should your dealer not schedule a service date within a reasonable time, you should contact you nearest Pontiac Zone Office either in person or by telephone for assistance. The locations and telephone numbers for zone offices are listed in your Warranty and Owner Assistance Information booklet.

If your dealer or General Motors are unable to remedy this condition within a reasonable time, you may wish to advise the Environmental Protection Agency, at the following address: Director, Manufacturers Operation Division (EN-340), United States Environmental Protection Agency, 401 M Street, S.W. Washington, D.C., 20460. To ensure your full protection under the emission warranty made applicable to your vehicle by Federal Law, and your right to participate in future recalls, it is recommended that you have your vehicle serviced as soon as possible. Failure to do so could legally be determined to be a lack of proper maintenance of your vehicle.

We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your continued satisfaction with our product.