Post Campaign Scheduled Maintenance Service Claim Information

A separate repair order must be kept for each vehicle, for each scheduled maintenance service performed. A completed warranty claim is to be kept as a permanent record of completion.

DEALERS SHOULD SUBMIT WARRANTY CLAIMS FOR CREDIT IN THEIR NORMAL MANNER WHEN THEY PERFORM THE MAINTENANCE SERVICE AS FOLLOWS:
Failure Labor Labor
Operation Code Operation Hours

Change oil & oil filter and
perform audio/visual inspection

for rod knocks and/or fluid leaks 95 T3175 .3

Change air cleaner element, oil &
oil filter and perform audio/visual
inspection for rod knocks and/or


fluid leaks 95 T3176 .5


NOTE: Refer to Post Campaign Maintenance Service Section in this bulletin for handling of additional claims.


Dealers will be credited via Warranty Document or Terminal Transmission, whichever is their normal method of submission for payment. Claim must contain all information required and should list the proper labor operation as outlined.

Dealers should submit these claims for the full amount of the maintenance cost. The claims processing system will automatically deduct the $10.00 fee paid by the owner.


RECORDING COMPLETION

Repairs submitted for vehicles not involved in this campaign will not be paid.

Campaign completion will be recorded from "PROPERLY COMPLETED AND PAID WARRANTY CLAIMS." Owners are being asked to present the owner reply card for identification to their dealer at the time they bring in their vehicle to have the campaign performed.