Operation CHARM: Car repair manuals for everyone.

Post Campaign Scheduled Maintenance Service & Claim Information

POST CAMPAIGN SCHEDULED MAINTENANCE SERVICE

Dealers are to provide future scheduled oil, oil filter and air cleaner element changes for owners of 1984 Fieros at a cost to owners of $10.00 for each scheduled service. This service is to be provided for a period of six (6) years or 60,000 miles, whichever occurs first, from the date the vehicle was originally placed in service. In addition, each time this service is performed, the dealer is to inspect for significant fluid leaks in the engine compartment or for the presence of an audible rod knock. If either of these conditions are observed, advise the owner of the additional service required. In these cases, the following shall apply:

A. Coolant leaks diagnosed as outlined in Dealer Service Management Bulletin 84-SM-34C should be covered as set forth in the bulletin.

B. Other fluid leaks and or engine noise related to normal engine wear should be considered owner responsibility.


CAMPAIGN CLAIM INFORMATION

A separate repair, order must be kept for each vehicle. A completed warranty claim is to be kept as a permanent record of completion.

DEALERS SHOULD SUBMIT WARRANTY CLAIMS FOR CREDIT IN THEIR NORMAL MANNER WHEN THEY PERFORM THE SERVICE AS FOLLOWS:

NOTE: FOR PURPOSES OF REPORTING TO THE FEDERAL GOVERNMENT, IT IS IMPERATIVE THAT THE DEALER USE THE CORRECT LABOR OPERATION NUMBER TO DISTINGUISH THE FAILURE MODE (I.E. CRACKED BLOCK VERSUS ROD KNOCK).