Operation CHARM: Car repair manuals for everyone.

Claim Information







A separate repair order must be kept for each vehicle. A completed warranty claim is to be kept as a permanent record of completion.

DEALERS SHOULD SUBMIT WARRANTY CLAIMS FOR CREDIT IN THEIR NORMAL MANNER WHEN THEY PERFORM THE SERVICE AS FOLLOWS:









FAILURE CODE 96 MUST BE USED WITH THIS LABOR OPERATION.

IF THE INSPECTION PROCEDURE REVEALS ADDITIONAL OPERATIONS ARE NECESSARY, THE APPROPRIATE "T" LABOR OPERATIONS SHOULD BE SELECTED FROM FOLLOWING CHARTS. THESE SHOULD ONLY BE USED IN CONJUNCTION WITH V5990, V59S1, V5992, V5993 AND V5994.

NOTE: FAILURE CODE 95 MUST BE USED WITH ANY OF THE FOLLOWING "T" LABOR OPERATIONS.
Dealers will be credited via Warranty Document or Terminal Transmission, whichever is their normal method of submission for payment. Claim must contain all information required and should list the proper labor operation as outlined.