Owner's Letter
July 1989Dear Pontiac Owner:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
REASON FOR RECALL
General Motors has determined that a defect which relates to motor vehicle safety exists in some 1984 through 1988 Pontiac model vehicles equipped with cruise control on certain gasoline & diesel engines. A small nylon bushing in the cruise control servo bail (bracket) may slip out of place. This will not affect the operation of the cruise control, but it may cause intermittent increases in engine speed or dieseling (engine run-on with ignition off). If the vehicle is not serviced and the nylon bushing remains out of place, the servo rod assembly could wear through the bail. If the rod wears through the bail, it may catch on other engine components and possibly result in a struck throttle. Although the vehicle can still be stopped with the service brake, an unexpected loss of accelerator control could result in a vehicle crash.
WHAT WE WILL DO
To prevent this condition from occurring on your vehicle, we will install a new bushing in your cruise control servo bail. Even if you or someone else has removed the old bushing, a new design bushing must be installed to prevent the rod in the throttle linkage from wearing through the cruise control servo bail. This service will be performed for you at no charge. The above repair is for bushing replacement only and does not cover other repairs to the cruise control system.
WHAT YOU SHOULD DO
Please contact your Pontiac dealer immediately to arrange a service date.
Instructions have been sent to your dealer. It is estimated that parts will be available to your dealer July 20, 1989. The labor time to perform the work is about 15 minutes. Please allow additional time for your dealer to process your vehicle.
You may have your vehicle serviced at the authorized Pontiac dealer of your choice.
Your Pontiac dealer is best equipped to obtain parts and provide service to promptly correct your vehicle. However, if you take your vehicle to your dealer on the agreed service date, and they do not remedy this condition then or, within five days, we suggest you contact the Pontiac Customer Assistance
Center by calling: 1-800-762-2737.
If after contacting your dealer and the Pontiac Customer Assistance Center, you are still not satisfied that we have done our best to remedy this condition, without charge within a reasonable time, you may wish to write the Administrator, National Highway Traffic Safety Administration, 400 Seventh Street, S. W., Washington, DC 20590 or call 1-800-424-9393 (Washington, DC residents use 366-0123).
The enclosed Campaign Owner Reply Card identifies your vehicle. Presentation of this card to your dealer will assist in making the correction in the shortest possible time. If you have sold or traded your vehicle, please let us know by completing the postage-paid Owner Reply Card and returning it to us.
We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your safety, and continued satisfaction with our products.