Service Procedure, Label, Claim & Letter Information
SERVICE PROCEDURE
1. Disconnect negative battery cable.
2. Drain coolant (save in clean container for reuse) to a level just below TVS.
3. Remove air cleaner.
4. Remove canister purge TVS (see illustration).
5. Coat new canister purge TVS (P/N 10055876) with thread sealant and install.
6. Reinstall air cleaner.
7. Refill coolant.
8. Reconnect negative battery cable.
9. Install Campaign Identification Label.
CAMPAIGN IDENTIFICATION LABEL
Each vehicle modified in accordance with the instructions outlined in this Product Campaign Bulletin will require a "Campaign Identification Label". Each label provides a space to include the campaign number, the five digit dealer code of the dealer performing the campaign service, and the date the vehicle was campaigned. This information may be inserted with a typewriter or ball point pen. Install the label only on a clean, dry surface of the radiator baffle where it is readily visible. (Additional campaign labels are available on stationery order as Form 7901-709).
CLAIM INFORMATION
A separate repair order must be used for each vehicle. A completed warranty claim is to be kept as a permanent record of completion.
DEALERS SHOULD SUBMIT WARRANTY CLAIMS FOR CREDIT IN THEIR NORMAL MANNER WHEN THEY PERFORM THE SERVICE AS FOLLOWS:
Other*
Failure Labor Labor Labor
Operation Code Operation Hours Hours
Replace Thermo
Vacuum Switch 96 V4510 0.3 0.1
* In addition dealerships will receive 0.1 hours credit for dealer administrative services associated with this campaign. The 0.1 hours allowance is to be entered in the "Other Labor Hours" field with each campaign repair listed for credit. This entry will not require authorization.
FAILURE CODE 96 MUST BE USED WITH THE LABOR OPERATION.
Parts required ere to be listed in your warranty claim in the normal manner. Parts will be credited at dealer net plus 30% dealer handling allowance.
Dealers will be credited via Warranty Document or Terminal Transmission, whichever is their normal method of submission for payment. Claim must contain all information required and should list the labor operation as outlined.
RECORDING COMPLETION
Repairs submitted for vehicles not involved in the campaign will not be paid.
Campaign completion will be recorded from "PROPERLY COMPLETED AND PAID WARRANTY CLAIMS." Owners are being asked to present the owner reply card for identification to their dealer at the time they bring in their vehicle to have the campaign performed.
October, 1988
Dear Pontiac Owner:
This notice is sent to inform you that Pontiac Division is initiating a recall campaign that includes your vehicle.
REASON FOR RECALL
General Motors has determined that your 1984 Pontiac may experience an inoperative canister purge Thermo Vacuum Switch (TVS). An inoperative canister purge TVS can affect the intended function of the evaporative emission system on your vehicle.
WHAT WE WILL DO
To prevent the possibility of this condition occurring, the Canister purge TVS will be replaced. This service will be performed for you at no charge.
WHAT YOU SHOULD DO
Please contact your Pontiac dealer as soon as possible to arrange a service date. Instructions for making this correction have been sent to your dealer. The labor time necessary to perform this service is approximately twenty (20) minutes, but additional time will be necessary to process your vehicle.
The enclosed Owner Identification Reply Card identifies your vehicle. Presentation of this card to your dealer will assist in making the necessary correction to your vehicle in the shortest possible time. If you have sold or traded your vehicle, please let us know by completing the postage paid reply card and returning it to us so that we may update our records.
Should your dealer not schedule a service date within a reasonable time, you should contact the Pontiac Customer Assistance Center by calling:
1-800-762-2737.
If your dealer or Pontiac Central Office are unable to remedy this condition within a reasonable time, you may wish to advise the Environmental Protection Agency, at the following address: Director, Manufacturer's Operation Division (EN-340F), United States Environmental Protection Agency, 401 M Street, S.W., Washington, D.C. 20460. To ensure your full protection under the emission warranty made applicable to your vehicle by Federal Law, and your right to participate in future recalls, it is recommended that you have your vehicle serviced as soon as possible. Failure to do so could legally be determined to be lack of proper maintenance of your vehicle. Also, your vehicle may fail a state or local emission inspection test if the recall work is not accomplished.
Should your dealer find that your evaporative emission system has been intentionally disabled, you will be asked if you wish the system to be restored so that it will function as designed. The cost of such restoration will be your responsibility.
We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your continued satisfaction with our products.