Operation CHARM: Car repair manuals for everyone.

Part II - Installation of Campaign Identification Label & Warranty

CAMPAIGN IDENTIFICATION LABEL:




Each vehicle modified in accordance with the instructions outlined herein will require a Campaign Identification Label. Each label provides a space to include the campaign number, the five (5) digit Dealer Code of the dealer performing the campaign service, and the date vehicle was campaigned. This information may be inserted with a typewriter or ballpoint pen. When installing label, clean the surface of the fan shroud and apply the campaign label.

Additional campaign labels are available on stationery order as Form 7201-709.
ENCLOSED WITH THE COPY OF THIS BULLETIN

A list of those vehicles involved which our records indicate are in your geographical area is attached for your follow-up. Advise the zone if vehicles appearing on the attached list are not in your area. If a list of vehicles is not attached, our records indicate no affected vehicles(s) in your area.

If a vehicle has been transferred or sold to another location, please forward the new name and address of the vehicle to your Pontiac zone office.

RECORDING COMPLETION

Campaign completion will be recorded from "PROPERLY COMPLETED AND PAID WARRANTY CLAIMS". Owners are being asked to present the owner reply card for identification to their dealer at the time they bring in their vehicle to have the campaign performed.

DEALERS SHOULD STILL SUBMIT WARRANTY CLAIMS FOR CREDIT IN THEIR NORMAL MANNER WHEN THEY PERFORM THE SERVICE AS FOLLOWS:

(A completed warranty claim is to be kept as a permanent record of completion.)


WARRANTY CREDIT

A separate repair order must be used for each vehicle.

OTHER*
FAILURE LABOR LABOR LABOR
DESCRIPTION CODE OPERATION HOURS HOURS

Both Corrections 96 V2261 0.3 Hr. 0.1 Hr

*"In addition, dealerships will receive 0.1 hours credit for dealer administrative services associated with this campaign. The 0.1 hours allowance is to be entered in the "Other Labor Hours" field with each campaign repair listed for credit. This entry will not require zone authorization."


FAILURE CODE 96 MUST BE USED WITH THE LABOR OPERATION.


(CREDITING)

Dealers will be credited via Warranty Document or Terminal Transmission, whichever is their normal method of submission for payment. Claims must contain all information required and should list the labor operation as outlined.

Repair submitted for vehicles not involved in the campaign will not be paid.